Head of Indirect Business Siemens Healthineers at Siemens Healthineers

Position deliverables

The position involves general management of Indirect Business and its Development. This involves line and matrix management of (but not limited to):

• Sales
• Customer Services (technical)
• Marketing, Communications, CRM
• Partner Governance
• Requires in depth understanding of the organizational behaviour and upstream projections from local business partners and channel owners
• Develop and drive the implementation of the strategy for indirect markets within the position’s responsibility.
• Managing relationships with existing business partners: this involves developing and maintaining positive relationships with existing partners, monitoring their performance, and addressing any issues or concerns they may have
• Identifying and recruiting new business partners: this involves identifying potential partners in new markets, conducting research to determine their suitability, and negotiating agreements with them
• Developing and implementing sales strategies: this involves working with business partners to develop and implement effective sales strategies that will help increase revenue and expand the company’s reach in new markets
• Providing training and support to business partners: this involves providing training and support to business partners to help them understand the company’s products and services, and to help them succeed in their sales efforts
• Ensuring compliance with regulations and policies: this involves ensuring that all business partners are complying with relevant regulations and company policies, and taking appropriate action if any violations occur
• Analysing data and monitoring performance: this involves analysing data related to sales performance and market trends, and using that information to make strategic decisions and adjust sales strategies as needed
• Collaboration with other departments: this involves collaborating with other departments within the company, such as marketing, finance, compliance, Customer Services etc, to ensure that all aspects of the company’s business partnerships are aligned and working together effectively

Market Presence and Customers

• Ensure clear market transparency of all respective countries and communicate such to broader team to enable impact(s) of trends, competitive position, and go-to-market strategies
• Ensure implementation of go-to-market strategies
• Conduct, communicate and implement business plans, financial forecasts and business reviews

Management of Business Partners

• The position is that of managing business partners and governance of sales through business partners in other countries, involves managing existing relationships and recruiting new partners, developing, and implementing sales strategies, oversight of the providing training and support, ensuring compliance with regulations and policies, analysing data, and collaborating with other departments
• This role is critical in helping the company expand its reach and increase revenue through effective partnerships with other businesses

Your qualifications and experience:

• Education: A Bachelor’s degree in Business Administration, Marketing of any other related field is essential. An advanced degree or an MBA may be an added advantage
• Experience: 8 – 10 years’ experience in sales and/or marketing roles, preferably in business-to-business environment. Experience in managing partnerships, alliances, or channels is also necessary.
• Knowledge: Good understanding of the medical / healthcare industry and the competitive landscape within the industry. Must have knowledge of marketing, sales, and business development strategies
• Communication skills: Strong communication skills are essential to interact with partners, customers, and internal teams. Effective communication in both verbal and written forms are essential
• Relationship management: Must be able to build strong relationships with partners and other stakeholders. Must have strong negotiation skills and able to resolve conflicts effectively and efficiently
• Analytical skills: Must be able to analyse data, identify trends, and make data-driven decisions. Must have strong problem-solving skills and able to develop strategies that align with the company’s goals and objectives
• Leadership skills: Must be able to lead teams, motivate teams and individuals, and provide guidance when needed. Must be able to manage multiple projects simultaneously and prioritize tasks effectively
• Technical skills: Must have proficiency in using CRM tools, marketing automation tools and other relevant software

What else do you need to know?

• Must be a South African National
• Must have a valid passport
• Must have a valid South African driver’s license
• Must not have restrictions to travel within SADC and abroad
• Must be available on short notice to travel country wide and to Africa due to operational requirements and on long term projects as well as travel outside of the region to assist nationally
• Excellence, Quality and Compliance in the daily interactions, operations and reporting is not a negotiable requirement, but mandatory for this role