Head of Sales: Food Safety Inspections, Certifications and Training at SafetySA

Key Responsibilities

• Deliver role-specific outputs in accordance with SafetySA's quality and compliance frameworks.
• Meet agreed KPIs, deadlines, and internal customer expectations.
• Collaborate cross-functionally and contribute to process improvements.
• Apply SafetySA’s values in decision-making and stakeholder engagement.
• Ensure full adherence to legal, regulatory, and procedural obligations.
• Leadership: Provide leadership and direction to the sales team, ensuring they are motivated and equipped to meet their targets.
• Strategic Planning: Develop and implement sales strategies to achieve company revenue targets and expand market share.
• Performance Monitoring: Set sales targets, quotas, and performance metrics, and monitor progress to ensure targets are met or exceeded.
• Client Relationships: Build and maintain strong relationships with key customers, partners, and stakeholders.
• Market Analysis: Analyse market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement.
• Collaboration: Work closely with marketing, product development, and other departments to align sales strategies with business objectives.
• Sales Process Management: Oversee the sales process from prospecting to closing deals, ensuring efficiency and effectiveness.
• Reporting: Provide regular reports on sales performance, market trends, and strategic initiatives to senior management
• Weekly reporting to the Chief Commercial Officer on progress, blockers, and team activity.
• Monthly KPI tracking and reporting via internal systems or dashboards.
• Participation in quarterly reviews and strategic planning sessions.
• Deliver regular client engagement and sales pipeline updates as required to support forecasting and business planning.
• Comply with all SafetySA safety protocols, work instructions, and risk mitigation procedures.
• Report all unsafe acts or conditions.
• Attend mandatory internal and external training related to HSE, legal compliance, and company policies.

Requirements
Qualifications

• Bachelor’s degree in food science, Environmental Health, Biotechnology, Microbiology, or Business Administration.
• A postgraduate qualification in Sales Management, Business Development, or Quality Assurance is advantageous.
• Certification or working knowledge of ISO 22000, FSSC 22000, HACCP, and other food safety standards is highly desirable.

Experience

• Minimum 5–8 years of experience in sales leadership within the food safety, inspection, certification, or training industry.
• Proven track record in B2B sales, client acquisition, and account management in regulated environments.
• Experience working with retailers, food manufacturers, distribution centers, and hospitality sectors.
• Familiarity with auditing, compliance, and regulatory frameworks in food safety.