Head, VAF Retail at Standard Bank Group

Job Description

To deliver VAF Retail objectives in line with the VAF and PBB SA strategies. To build partnership with joint ventures and alliances and to manage a portfolio of dealer groups.

• Define, implement and deliver the VAF objectives and coordinates across the value chain.
• Provide Automotive Retail products and related services requirements to VAF Business Enablement for build and operationalisation thereof.
• Identify and negotiate appropriate dealer, dealer group, alliances and joint ventures partnerships.
• Keep abreast of industry trends and macro challenges and adjusts Automotive Retail’s response accordingly.
• Drive excellent consistent customer experience as gauged through the Net Promoter Score.
• Provide input into the People Plan for VAF in alignment with PBB People & Culture (e.g., talent strategy).
• Identify current and potential employee skill requirements for Automotive Retail in collaboration with the VAF People & Culture function.
• Ensure that employees are empowered with relevant Automotive Retail skills and capabilities to execute their role.
• Determine and guide performance and associated award in Automotive Retail in consultation with VAF People & Culture.
• Ensure alignment to the PBB People & Culture standards with regards to all Automotive Retail employee-related matters.
• In consultation with VAF Risk and PBB Risk, define the Automotive Retail risk framework and appetite.
• Set risk control procedures and governance related to Automotive Retail in conjunction with VAF Risk.
• In conjunction with VAF Business Enablement, define the Automotive Retail operational risk assessment standards; monitor adherence and drive closure of all remediation actions.
• Accountable for and own the income statement and financial outcomes for Automotive Retail.
• Monitor implementation of agreed financial outcomes and ensure that remedial actions are implemented.
• Ensure that social, economic and environmental initiatives are embedded in Automotive Retail, the culture and ways of working(e.g. financial inclusion, job creation and enterprise development, infrastructure, education skills and development, and employee development training).

Qualifications

• Type of Qualification: Post Graduate Degree
• Field of Study: Business Commerce

Experience Required

• More than 10 years
• Significant experience within the automotive industry managing a variety of dealer / supplier group relationships. Experience in setting up and leading Joint Venture or Alliance partnerships.