Healthcare Consultant at AON

Key Responsibilities    
What the day will look like

• Being the point of contact for clients.
• Client retention and growth of portfolio of clients.
• Ensuring that all service level agreements and appointment letters are signed and in place.
• Developing healthcare related informative programs, conducting healthcare training and conducting induction training.
• Ensuring that all administrative and regulatory matters relating to each client portfolio is up-to-date and in order.
• Reporting to all internal and external customers, including executive reports.
• Dealing with all queries, ex gratia applications, disputes and information required by the client.
• Ensuring compliance with all regulatory requirements.
• Responsible for benefit and cost comparisons as required and is able to review and make recommendations on subsidy modelling.
• Stays abreast of industry and legislative changes and is able to discuss implications for employers and employees.
• Engaging in business development and/or contributing directly or indirectly to all business development efforts in Aon South Africa.

Minimum Requirements    
Qualifications, Skills and experience that will lead to success
Qualifications.

• A recognised matric qualification
• NQF5 or relevant qualification in Healthcare or Healthcare Administration
• A bachelor's degree would be advantageous
• Registration as a representative with the FSCA in terms of the FAIS Act and CMS
• Accreditation on 8 medical schemes, 3 GAP covers schemes and 3 occupational health products is required.

Knowledge

• A well developed knowledge of principles and practices within a professional field
• The ability to analyse data from medical schemes and competently and objectively present the findings to a clients
• The ability to assist colleagues in respect of the wellness strategy of clients
• Knowledge of policy wordings. 

Skills and Attributes

• Well developed skills such as problem-solving, problem analysis and decision analysis
• Well developed ability to work in and contribute to teams constructively
• Well developed communication skills
• Well developed influencing and persuading skills
• Well developed interpersonal skills
• Digital literacy in Excel and Word

Experience

• At least 3 to 5 years experience in a similar role
• Extensive healthcare experience
• A proven track record of achievement as a healthcare consultant

Closing Date: 30th, June 2022