Healthcare Consultant at AON

• Aon is in the business of better decisions
• At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
• As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Being the primary point of contact for clients
• Being responsible for client retention and growth of portfolio of clients
• Being responsible to ensure that all service level agreements and appointment letters are signed and current and in place
• Being responsible for developing healthcare related educational programs, conducting healthcare related training and conducting induction training.
• Ensuring that all administrative and regulatory matters relating to each client portfolio is up-to-date and in order.
• Being responsible for relevant reports and information and data to all internal and external stakeholders, including executive reports.
• Being responsible for dealing with all queries, ex gratia applications, disputes and information required by the client.
• Ensuring compliance with all regulatory requirements
• Responsible for benefit and cost comparisons as required and is able to review and make recommendations on subsidy modelling.
• Stays abreast of industry and legislative changes and is able to discuss implications for employers and employees.
• Being responsibile for assisting more junior colleagues where applicable
• Being responsible for engaging in business development and/or contributing directly or indirectly to all business development efforts in Aon South Africa. 

Skills and experience that will lead to success
Qualifications.

• A recognised matric qualification.
• An NQF 5 or equivalent qualification in healthcare/healthcare administration.
• A relevant bachelor’s degree from a reputable tertiary educational institution would be advantageous.
• Registration as a representative with the FSCA in terms of the FAIS act and CMS.
• Accreditation on 8 medical schemes, 3 Gap cover schemes and 3 occupational health products is required.

Knowledge.

• A well-developed knowledge of principles and practices within a technical/professional discipline.
• The ability to analyse data from medical schemes and competently and objectively present the findings to clients.
• The ability to assist senior colleagues in respect of the wellness strategy of clients.
• A good knowledge of policy wordings.

Skills and Attributes.

• Well-developed analytical skills, i.e. problem-solving, potential problem analysis, decision analysis.
• Well-developed ability to work in and contribute to teams constructively.
• Well-developed spoken and written communication skills.
• Well-developed influencing and persuading skills.
• Well-developed interpersonal skills.
• Computer literacy in Excel and Word.

Experience.

• At least 3 to 5 years’ experience in a similar or related role.
• Extensive healthcare experience.
• A proven record of achievement as a consultant.