Hospital Manager -Nurture Newlands at Nurture Health

ABOUT THE ROLE

• The Hospital Manager is responsible for managing the hospital’s day-to-day operations in line with Nurture Health’s policies, processes, standards, and automated systems, ensuring that quality care is delivered through disciplined operational execution, visible accountability, and consistent follow-through.
• This is a senior operational leadership role suited to a healthcare professional who can lead through others, manage complexity, and maintain consistent operational discipline across a multidisciplinary hospital environment.
• This role requires a strong understanding of hospital operations as a whole. You will be expected to identify patterns, risks, and opportunities across day-to-day activities and outcomes, and translate these insights into practical actions that improve service delivery, team performance, patient care, safety, compliance, and hospital results.
• You will work closely with the Chief Operating Officer, Nursing Manager, Therapy Manager, and Nurture Health support functions to ensure that the hospital operates as a cohesive, accountable, and high-performing unit. A key part of the role is keeping the Chief Operating Officer informed of hospital activities, operational risks, performance trends, and associated outcomes.

YOU WILL:

• Manage day-to-day hospital operations through Nurture Health’s policies, processes, standards, and automated systems to support consistent, quality care.
• Ensure these policies, processes, systems, operational controls, and regulatory requirements are understood, implemented, and used consistently.
• Analyse hospital operations and outcomes to identify patterns, risks, opportunities, and areas requiring action.
• Translate operational insights into practical actions that improve hospital performance, patient care, safety, service delivery, and team effectiveness.
• Monitor and report on hospital activities, performance trends, risks, and outcomes in a way that supports managerial-level decision-making.
• Keep the Chief Operating Officer informed of key operational matters, risks, actions, and outcomes.
• Lead the hospital team, including the Nursing Manager, Therapy Manager, and their respective functions, as a cohesive and accountable unit.
• Maintain strong relationships across clinical, operational, support, and stakeholder groups.
• Represent the hospital and organisation professionally, maintaining a positive hospital reputation.
• Remain connected to relevant rehabilitation, healthcare, academic, and professional structures, and participate in a structured development plan.

ABOUT YOU

Minimum Requirements:

• Registered with SANC or the relevant professional board of the HPCSA for your respective healthcare qualification, for example, Nursing, Physiotherapy, Occupational Therapy, Speech Therapy, or Dietetics.
• Proven experience successfully managing a therapy team of more than 5 individuals or successfully managing a ward or hospital comprising more than 25 beds.
• Strong understanding of healthcare operations, clinical environments, and rehabilitation service delivery.
• Ability to analyse operational data, identify risks and opportunities, and translate insights into practical action.
• Level-2 knowledge across all five domains of the World Health Organisation Rehabilitation Competency Framework.

PERSONAL ATTRIBUTES

• A strong people leader with a passion for individual and team empowerment, and a clear respect for its role in delivering quality healthcare.
• Professional and aligned with the core values and beliefs set out in the World Health Organisation Rehabilitation Competency Framework.
• Driven, goal-focused, and compassionate.
• Resilient, calm under pressure, and able to de-escalate high-stress situations.