Hotel Administrator - Greater Tzaneen Rural at Orion Hotels & Resorts

Key Responsibilities

• Assist the GM with daily administrative tasks, including correspondence, scheduling, and preparing reports.
• Maintain organized records and ensure the confidentiality of sensitive information.
• Coordinate meetings, take minutes, and follow up on action items.
• Manage incoming calls and emails, ensuring timely responses and appropriate escalation.
• Support the hotel’s operational departments with administrative needs as required.
• Track and report on key hotel performance metrics.
• Act as a liaison between the GM, staff, and external stakeholders.
• Assist with inventory management, supplier coordination, and procurement documentation.
• Ensure compliance with hotel policies, procedures, and standards.

Key Requirements

• Grade 12 or equivalent qualification
• Proven experience in an administrative or similar support role, preferably in hospitality.
• Strong organizational and multitasking skills with exceptional attention to detail.
• Proficient in MS Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent verbal and written communication skills in English.
• Ability to work independently and handle confidential matters with discretion.
• A proactive and solution-oriented approach to challenges.
• Familiarity with hotel management systems is an advantage.