New Job Openings at Orion Hotels & Resorts

Responsibilities:

• Create and prepare high-quality dishes for our on-site restaurant, special events, and catering services
• Develop innovative and creative menus that showcase the best of South African cuisine
• Ensure food safety standards are met at all times
• Manage inventory and ordering of supplies
• Train and supervise kitchen staff
• Collaborate with other departments to ensure a seamless dining experience for guests
• Maintain a clean and organized kitchen environment
• Stay up-to-date on culinary trends and techniques

Requirements:

• Proven experience as a Chef in a high-volume kitchen setting
• Culinary degree or relevant culinary qualification is essential 
• Strong knowledge of South African cuisine and cooking techniques
• Excellent communication and leadership skills
• Ability to work well under pressure and meet deadlines
• Attention to detail and creativity in menu planning
• Familiarity with food safety standards and kitchen equipment
• Ability to work evenings, weekends, and public holidays as needed

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Job Responsibilities:

• Develop and create new menu ideas and dishes in collaboration with the Hotel General Manager
• Train, supervise, and manage kitchen staff
• Maintain and monitor food quality standards and consistency
• Ensure compliance with food safety and sanitation regulations
• Manage food costs and inventory control
• Work closely with the front-of-house team to ensure seamless service
• Collaborate with suppliers to source high-quality ingredients
• Create and update recipes and standard operating procedures
• Stay current with culinary trends and innovations

Qualifications:

• Proven experience as a Head Chef or Executive Chef in a high-end hotel or restaurant
• Strong leadership and team management skills
• Culinary degree or related culinary qualification is essential
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Excellent communication and interpersonal skills
• Knowledge of food safety regulations and best practices
• Creative and innovative approach to menu planning and presentation

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Responsibilities:

• Planning and creating menus for daily meals, special events, and themed dining nights
• Ensuring that all food preparation and cooking is of the highest standard
• Managing food costs and inventory levels to meet budget targets
• Training and supervising kitchen staff and enforcing discipline, performance as well as safety and sanitation guidelines
• Collaborating with other resort departments in order to provide a seamless dining experiences for guests
• Staying current on culinary trends and techniques, and incorporating new ideas into menu development
• Maintaining a clean and organized kitchen workspace

Requirements:

• Previous experience working as a Chef in a high-volume, upscale dining establishment
• Culinary degree or equivalent certification is a minimum requirement
• Strong leadership and communication skills
• Ability to work under pressure and meet deadlines
• Knowledge of food safety and sanitation regulations
• Creative mindset and passion for creating delicious dishes
• Flexibility to work evenings, weekends, and holidays as needed

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Responsibilities:

• Support the CEO: Hotels Division in the oversight of hotel operations, including guest services, housekeeping, food & beverage, and maintenance.
• Monitor and analyze operational performance metrics to identify areas for improvement.
• Ensure compliance with company policies, industry standards, and government regulations.
• Collaborate with Hotel General Managers to maintain consistent service excellence across all properties.
• Assist in the development and implementation of operational strategies to maximize profitability and enhance the guest experience.
• Lead and inspire teams to achieve operational goals and uphold the company’s values and standards.
• Manage budgets, monitor expenses, and ensure cost control without compromising quality.
• Oversee staff training and development programs to ensure skill enhancement and alignment with company objectives.
• Conduct regular site visits to all hotels to ensure consistency and quality.
• Act as a key point of contact for resolving operational challenges and emergencies.
• Assist in the recruitment, training, and development of hotel staff

Qualifications:

• Grade 12 or equivalent qualification
• A tertiary qualification in Hospitality Management, Business Administration, or related field is essential
• Driver's license and own reliable motor-vehicle required 
• Proven experience in a similar role within a hotel environment (minimum 5 years)
• Strong understanding of hotel operations and industry best practices
• Exceptional leadership, communication and interpersonal skills
• Proficiency in Microsoft Office and hotel management software
• Strong organizational and time management skills
• Knowledge of budgeting and financial analysis
• Ability to work well under pressure and handle multiple tasks simultaneously
• Flexible schedule, including weekends and holidays (5.5 day working week)
• Ability to multitask and thrive in a fast-paced, dynamic environment.
• Willingness to travel frequently and be away from home for an extended period of time.
• A passion for delivering exceptional guest experiences.

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Key Responsibilities:

• Assist in managing all aspects of the resort's operations, including front desk, housekeeping, food and beverage, maintenance, and guest services
• Oversee the recruitment, training, and performance management of staff
• Ensure compliance with company policies and procedures, as well as industry regulations
• Monitor and analyze financial reports to identify areas for improvement and implement cost-saving measures
• Handle guest feedback and resolve any issues in a timely and professional manner
• Collaborate with department heads to develop and implement strategies for enhancing guest satisfaction and driving revenue growth
• Maintain a safe and secure environment for guests and employees

Minimum Requirements:

• Grade 12 or equivalent qualification
• A tertiary qualification in Hospitality Management or related field is preferred
• At least 5 (five) years of experience in a supervisory or managerial role in the hospitality industry
• Strong leadership and communication skills
• Excellent problem-solving abilities and attention to detail
• Proficiency in Microsoft Office and hotel management software
• Knowledge of industry trends and best practices

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Key Responsibilities

• Assist the GM with daily administrative tasks, including correspondence, scheduling, and preparing reports.
• Maintain organized records and ensure the confidentiality of sensitive information.
• Coordinate meetings, take minutes, and follow up on action items.
• Manage incoming calls and emails, ensuring timely responses and appropriate escalation.
• Support the hotel’s operational departments with administrative needs as required.
• Track and report on key hotel performance metrics.
• Act as a liaison between the GM, staff, and external stakeholders.
• Assist with inventory management, supplier coordination, and procurement documentation.
• Ensure compliance with hotel policies, procedures, and standards.

Key Requirements

• Grade 12 or equivalent qualification
• Proven experience in an administrative or similar support role, preferably in hospitality.
• Strong organizational and multitasking skills with exceptional attention to detail.
• Proficient in MS Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent verbal and written communication skills in English.
• Ability to work independently and handle confidential matters with discretion.
• A proactive and solution-oriented approach to challenges.
• Familiarity with hotel management systems is an advantage.

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Responsibilities:

The Hotel General Manager will oversee all aspects of the hotel’s operations, ensuring the highest standards of guest satisfaction, financial performance, and team engagement and responsibilities will include inter alia:

• Oversee and manage all hotel operations, including front desk, housekeeping, food and beverage, maintenance, and guest services
• Develop and implement strategies to maximize revenue and profitability
• Ensure high levels of guest satisfaction by maintaining high service standards and resolving guest issues in a timely and professional manner
• Recruit, train, and supervise hotel staff, providing ongoing coaching and feedback to ensure high performance
• Develop and implement policies and procedures to ensure compliance with health, safety, and sanitation standards
• Manage all financial aspects of the hotel, including budgeting, forecasting, and financial reporting
• Collaborate with the sales and marketing team to drive sales and increase occupancy rates
• Stay up to date on trends and developments in the hospitality industry and implement best practices to enhance the guest experience

Qualifications and Experience:

• Grade 12 or equivalent qualification 
• A tertiary qualification in Hospitality Management or related field is preferred
• 3 (three) to 5 (five) years of experience in a hotel environment, with at least 2 (two) years in a managerial role
• Proven track record of successfully managing all aspects of a hotel operation
• Strong leadership and communication skills
• Excellent organizational and time management skills
• Ability to work effectively under pressure and handle multiple priorities
• Proficiency in hotel management software and Microsoft Office Suite
• Knowledge of health, safety, and sanitation standards in the hospitality industry

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Core Responsibilities:

• Develop and implement effective sales strategies to target potential clients and achieve sales goals
• Actively identify and seek out new business opportunities through prospecting using various channels, including cold calling, networking, and attending industry events.
• Build and maintain strong relationships with corporate clients, event planners, travel agencies, TMCs, STOs, PCOs and FITs.
• Build and maintain strong relationships with existing and potential clients, understanding their needs and providing exceptional customer service to ensure guest satisfaction
• Prepare and deliver and conduct compelling sales presentations and site visits to showcase hotel facilities and services, highlighting unique selling points and benefits to prospective clients.
• Negotiate contracts and agreements to secure bookings and group reservations.
• Collaborate with the hotel's management team to develop and implement sales strategies.
• Stay up-to-date on industry trends and competitors to identify new opportunities.
• Provide exceptional customer service and support to clients throughout their stay.
• Prepare and deliver persuasive sales proposals and contracts to secure business deals and negotiate pricing effectively.
• Monitor market trends and competitor activities, recommending actions to stay ahead of industry changes and maintain a competitive edge.
• Collaborate with the hotel's marketing team to develop promotional materials, advertising campaigns, and digital marketing strategies.
• Provide accurate and timely sales reports, forecasts, and market intelligence to the hotel management team.
• Maintain comprehensive knowledge of each hotel's products, services, rates, and packages, staying updated on any changes or enhancements.
• Attend trade shows, conferences, and industry meetings to network, build relationships, and generate leads for new business opportunities.
• Collaborate with other hotel departments, including the front office, reservations, and event management teams, to ensure a seamless and exemplary guest experience.

Minimum Requirements:

• Grade 12 or similar qualification.
• A tertiary qualification in hospitality management, business administration, or a related field is preferred.
• Valid driver's license and own reliable transport is essential.
• Proven experience in sales within the hospitality industry, preferably in hotel sales or related field.
• Ability to work independently and as part of a team.
• Excellent negotiation and presentation skills.
• Knowledge of local business networks and industries is a plus.
• A passion for providing outstanding customer service.
• Strong interpersonal and communication skills with the ability to build rapport, influence, and negotiate effectively.
• Ability to work independently and proactively, displaying strong time management and organizational skills.
• Exceptional customer service orientation and a passion for exceeding guest expectations.
• Results-driven attitude with a proven track record in achieving sales targets and driving revenue growth.
• Ability to adapt to changing market conditions and continuously improve sales strategies and techniques.
• Knowledge of hotel operations, pricing, revenue management, and industry trends.
• Proficient in using sales CRM software and Microsoft Office Suite (Word, Excel, PowerPoint)
• Must be willing and able to travel extensively and as required.

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Responsibilities:

• Present and promote time share products to potential customers
• Develop and maintain relationships with clients to generate sales leads
• Conduct tours of properties and provide information about amenities and pricing options.
• Negotiate and close sales deals with customers
• Follow up with customers to ensure satisfaction and facilitate future sales opportunities
• Meet or exceed monthly sales targets and goals
• Attend sales meetings and trainings to stay updated on product offerings and industry trends

Requirements:

• Grade 12 or equivalent qualification
• Proven sales experience, preferably in the hospitality or real estate industry.
• Excellent communication and interpersonal skills
• Strong negotiation and closing skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office and CRM software
• Willingness to work flexible hours, including evenings and weekends
• Must have a valid driver's license and own reliable motor vehicle

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Responsibilities:

• Develop and implement fleet management policies and procedures to ensure compliance with safety regulations, cost control, and operational efficiency.
• Coordinate with various departments to schedule and prioritize vehicle maintenance and repairs.
• Monitor fleet performance metrics and analyze data to identify areas for improvement including checking vehicle tracking reports, fuel consumption and identifying any discrepancies.
• Develop and implement strategies to optimize fuel efficiency and reduce operating costs
• Track and maintain accurate records of vehicle maintenance, repairs, and inspections
• Develop and maintain relationships with vendors and suppliers to ensure timely and cost-effective procurement of fleet supplies and services.
• Ensure vehicle license renewals and management of traffic fines etc.
• Implement and maintain the Company's Vehicle Policy.
• Investigate any accidents and / or damage to vehicles and ensure that the necessary insurance claims are made and that damages are repaired timeously.
• Stay current on industry trends, technology, and regulations to continuously improve fleet management practices

Qualifications:

• Grade 12 or equivalent qualification.
• A tertiary qualification would be an advantage.
• Must be computer literate and have a good working knowledge of Microsoft Excel.
• A Minimum of 3 - 5 years of experience in commercial fleet management (not trucks).
• Mechanical knowledge and experience will also be an advantage.
• Excellent organizational and problem-solving skills.
• Strong leadership and communication skills.
• Proven ability to manage and prioritize multiple tasks and projects
• Experience working in a fast-paced, dynamic environment