Housekeeper (Zim_Housekeeper) at Dream Hotels & Resorts

Job Overview:

• We are currently seeking enthusiastic and reliable individuals to join our team as Housekeeper.
• If you take pride in maintaining cleanliness and enjoy flexible work schedules, we invite you to be a part of our dynamic resort team.

Responsibilities:

Room Cleaning:

• Clean and maintain guest rooms to the highest standards, including making beds, dusting, vacuuming, and replenishing amenities.
• Report and communicate any maintenance related issues in the bedrooms to ensure a high standard of cleanliness and maintenance throughout the resort.
• Ensure timely turnover of rooms for arriving guests.

Public Areas:

• Clean and maintain cleanliness in public areas such as lobbies, hallways, and recreational spaces.
• Pay attention to detail to create a visually appealing and comfortable atmosphere for guests.
• Report and communicate any maintenance related issues in the public and recreational areas to ensure a high standard of cleanliness and maintenance throughout the resort.

Linen and Laundry:

• Collect, sort, and move linens to the laundry facility.
• Assist in the laundering process and ensure the availability of clean and properly folded linens.
• Stock taking and safeguarding of linens to minimise risk and losses.

Guest Requests:

• Respond promptly to guest requests for additional amenities, room service, or special cleaning needs.
• Strive to exceed guest expectations and provide excellent customer service.

Collaboration:

• Work closely with other rooms team members to ensure a seamless and efficient operation.
• Communicate effectively with Guest Services staff and other departments to address guest needs.

Safety and Compliance:

• Adhere to safety protocols and standards to maintain a safe working environment.
• Follow established cleaning procedures and guidelines.

Experience:

• A minimum of a Grade 10 certificate or similar qualification.
• Any additional education or certification in hospitality management or housekeeping is beneficial.
• Proficiency in English is important for effective communication.
• Certification or training in health and safety procedures, including knowledge of cleaning chemicals and equipment safety, is an advantage.

Closing date

• 25 Jul 2025