The Durban International Convention Centre (Durban ICC) has successfully hosted some of the world’s largest and most prestigious conferences and has been voted "Africa’s Leading Meetings and Conference Centre” at the World Travel Awards no less than 14 times. Although the Durban ICC is a multi-purpose venue of enormous dimensions, it is flexible enough...
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National Senior Certificate (Grade 12) is essential
Computer Literacy in Microsoft Office
A minimum of 2 years’ proven experience and track record in cleaning services within the hospitality industry, particularly large conference and convention facilities.
KEY PERFORMANCE / MAIN ACTIVITIES OF THIS ROLE
Assign duties to all Cleaners and inspect their work conformance with the prescribed standards of cleanliness (ISO international standards).
Ensure that all assigned areas to Cleaners are cleaned within the Durban ICC, inclusive of the Convention Centre, Arena and Exhibition Centre.
Ensure that all venues that are assigned to Cleaners are cleaned during events both before, during and after the event takes place.
Ensure adherence to recycling procedures.
Ensure adherence to ISO rules and regulations specific to cleaning and the use of chemicals.
Investigate complaints regarding cleaning and equipment and take corrective action as and when required.
Verify quotes from external service providers to ensure that inventory stock is adequate.
Ensure that all cleaning equipment and products are cleaned and stored neatly in designated cupboards according to Durban ICC standards.
Ensure that the daily attendance register, check sheets and stock inventory are completed by all Cleaners.
Ensure good grooming and personal hygiene practices for all cleaning staff in line with Durban ICC standards.
Provide day-to-day personnel management of cleaning staff.
Conduct induction, orientation and in-service training to explain policies, work procedures, and to demonstrate the use and maintenance of cleaning equipment.
Liaise with outsourced Cleaning Company Supervisors to ensure consistency in cleaning.
Timeous prioritisation and assignment of work objectives.
Leave scheduling accurately managed.
Training needs accurately and timeously identified.
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