HR Administrator at ADvTECH

Key Performance Areas

HR Administration

• Maintain an accurate HR database by ensuring quality data input
• Manage and respond to HR related queries
• Ensure service delivery is met as per the defined SLA targets
• Maintain accurate and updated governance documentation for all processes

HR Optimisation

• Review processes to reduce manual interventions
• Actively seek and deliver continuous improvements through process and system efficiency
• Support the wider HR teams and project teams in identifying automation opportunities and aligning HR administration with best practices.

Stakeholder engagement

• Serve as a primary point of contact for HR administrative queries, ensuring that employee needs are met efficiently and professionally
• Collaborate with HR team members, managers, and employees to enhance the employee experience through responsive service delivery.
• Escalate unresolved or complex HR queries to the HR Administration Team Leader while ensuring appropriate follow-up.

Qualifications
Advanced Certificate /Diploma (NQF Level 6) in Human Resources

Experience

• Five year as an HR Admin