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To provide HR services to the processing team and support implementation of HR processes in Technical Solutions. This is an operational role and the incumbent will be responsible for the maintenance of Human Resources practices and systems within the Technical Solutions area.
HR Execution
- Continuously liaise with the HR Advisor to support the on-going HR support to the relevant operation
- Support HR projects that support the achievement of the discipline’s goals in line with the organisational strategy
- Ensure cooperation and teamwork between team and stakeholders by delivering an efficient HR service
- Monitor HR processes regularly and collaborate with the HR Advisor to ensure conformance to and understanding of policies and procedures
- Support HR advisor with the administration of payroll
Employee Relations:
- Develop a trusting and credible relationship with the stakeholders
- Ensure an effective two-way communication with employees onsite
- Support the induction and exiting processes of employees
- Support and participate in the training and development requirements of employees
- Support the ER processes onsite by managing files and minutes
- Identify ideas to increase employee morale onsite
- Fairly manage cultural diversity by applying the specific HR regulations and procedures equally
Effective application of necessary administration system:
- Compile and maintain accurate reporting systems
- Ensure that role profiles are up to date and accessible
- Prepare Ad-hoc reports for HR management when required
- Ensure that system data is accurately captured and secure
Resourcing
- Support the recruitment processes for Processing up to and including Band 7 positions
Talent Management
- Support the talent management process and career development planning within the relevant discipline, including programmes for attracting, retaining and driving mobility of high-quality talent
- Support the HR Advisor to drive the talent review processes within the discipline
Performance Management
- Support the roll out of the new performance management and incentive process within the discipline
Global and Group HR engagement
- Work collaboratively with the respective local reward, payroll and GSS teams to ensure effective service to the operation, liaises regularly to discuss any issues and ensure they are aware of upcoming needs or changes.
- Support efforts to overcome operational challenges • Identify risks and threats to the HR processes/policies proactively
Qualifications
- Undergraduate qualification in a relevant discipline – HR, Industrial/Organisational Psychology, Organizational Behaviour
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