HR Business Partner at DigiOutsource

Also known as Business Partners, our skilled and friendly Human Resources department know and understand the business. We assist managers with all people related needs, ranging from administration, advice and assistance around policies and procedures, talent management, employee relations, training and development.

From Optimising the corporate structure to Recruitment, On-boarding, Career Development and Team Building, we aim to grow and improve our business with tangible results.

Purpose of the Role:

• Reporting to the HR Manager, this role is responsible for all human resource activities for specific business units. Provide advice, assistance and follow-up on company policies, procedures, and documentation. Coordinate the resolution of specific policy-related and procedural problems and inquiries.
• Responsible for full range of human resource activities to include talent management, benefits, administration, employee relations and training and development.

Duties include, but not limited to:

•     HR consulting to business areas
•     Recruitment and Selection
•     Training (Needs identification, Co-ordination & Delivery)
•     Performance Consulting
•     Disciplinary Advising and implementation
•     Organisational Development
•     Employee Wellness

Recruitment & Selection:

• Attract and retain best-fit talent
• Interview job applicants; review application/resume; evaluate applicant skills and make recommendations regarding applicant's job fit
• Prepare and maintain job documentation, and job evaluations
• Employee Relations & Discipline:
• Work with management to resolve employee relations and disciplinary issues
• Coordinate the resolution of specific policy-related and procedural problems and inquiries
• Perform specific research/investigation into operational issues, as requested
• Provide first-line counselling support to individuals in need

Performance Consulting:

• Identify, and work with managers to identify performance issues, including root cause
• Develop and implement performance enhancement initiatives; utilize existing resources effectively (e.g. QA, training, peer-coaching)
• Follow-up and monitor progress
• Training & Development:
• Identify training needs
• Recommend, develop, schedule and deliver training and development courses
• Participate in induction programmes

Organisation Development:

• Identify OD issues – including team and individual issues e.g. performance, cultural, communication, leadership
• Monitor and provide feedback on any dysfunctional behaviour or business practices
• Develop or source appropriate interventions to monitor, improve organisation/team or individual effectiveness

HR Administration:

• Provide advice, assistance and follow-up on company policies, procedures, and documentation
• Recommend, develop and maintain human resource databases, computer software systems, and manual filing systems
• Recommend operating policy and procedural improvements
• Other HR related duties as assigned

Essential Criteria:

•     At least 3 – 5 years HRBP experience in a similar environment
•     Knowledge of all relevant legislation (LRA, SDA, EEA, BCEA, OHSA)
•     A relevant formal qualification or equivalent appropriate HR degree
•     Strong communication skills

Person Specifications:

•     Adaptability and Flexibility
•     Building relationships
•     Business Acumen
•     Influence
•     Innovation
•     Integrity
•     Gaining Commitment
•     Leadership
•     Optimising Diversity
•     Resilience
•     Time Management