HR Business Partner at Santam Insurance

What will make you successful in this role?

• The HRBP will take ownership of the overall HR practices for the business area, supported by the HR Shared Service Centre and the Centre of Expertise (COE), attending to:

Talent Management & Acquisition:

• Manage delivery on talent acquisition with the support of the Talent Acquisition specialist
• Drive the talent management and succession planning 
• Develop appropriate talent management strategies aligned to the business strategy

Business partnership:

• Has a good understanding of the business in order to partner at the right level and influence HR related decisions
• Provide advice and guidance on complex matters to managers and employees across the business area on HR related matters
• Analyse, interpret and conduct a trend analysis on HR data 
• Quarterly feedback on HR trends and provide solutions as required
• Drive actions with the support of the relevant CoE

Diversity management & Employment Equity;

• Assist in developing EE plan per BU, implement actions, track and achieve milestones
• Ensure execution of all diversity initiatives in line with the BU EE Plan

Performance management;

• Facilitate the performance management process (contracting, appraisals, reporting on trends, informal training)
• Support business with having the right conversations in terms of differentiating individual performance to business performance/objectives
• Continuous education regarding the performance management process

Culture and Engagement:

• Facilitate and manage any change management interventions in the BU 
• Responsible for the execution of the culture and engagement survey in respect of feedback to business, action planning
• Partner with business regarding OD

Learning and Development:

• Facilitate discussions regarding work related and post graduate study aid (candidate approval) as well as the placement of learners and graduates
• Facilitate delivery on L&D needs through companywide programmes and putting interventions in place in consultations with L&D COE to address those needs that cannot be addressed through generic programmes

Employee Relations:

• Provide sound advice to ensure the organisation complies to best practice and legislative issues
• Provide support to line managers in dealing with disciplinary, incapacity and grievance matters
• Deal with all appeals from disciplinary proceedings in line with the disciplinary code
• Support the business with matters that have been referred externally for conciliation
• Pro-actively addressing training needs in consultation with relevant COE

Remuneration;

• Facilitate remuneration processes in BU’s including creating awareness of employee wellness offerings, job evaluation etc.

Qualification and Experience:

• Postgraduate degree in HR, Industrial Psychology or equivalent is preferred
• 7 years+ HR Generalist experience
• Ability to travel as required

Knowledge:

• Knowledgeable about HR practices: recruitment, talent development, performance management, legislation, labour relations, leadership and organisational development, change management and remuneration.
• A strong understanding of HR legislation and requirements, and the ability to apply the relevant legislation in the work environment. Specifically, knowledge of employment practices & compliance (Labour Relations Act, Basic Conditions of Employment Act, Employment Equity Act, Skills development Act).
• Good knowledge and understanding of HR Best practices, policies and procedures.

Skills:

• Strong written and verbal communication skills
• Business acumen
• Good HR Consulting skills 
• Ability to build and maintain good internal and external relationships
• Strong negotiation and interpersonal skills
• Strong presentation skills 
• Strong problem solving and analytical skills. Ability to analyse and interpret statistical data/HR analytics
• Ability to conduct self in a professional manner at all times
• Ability to work with individuals and team
• High degree of self-management, displaying an organised and measured approach to the workload and the clients – strong planning and organising skills
• Project Management skills