HR Consultant CT - Internal Client Services at Deloitte

Job Description
Main Purpose of Job

• Support the Human Resource Manager in the execution and delivery of the People and Purpose strategy to internal clients in the region.
• High quality support and delivery over the full HR Employee Lifecycle, creating a distinctive and consistent Talent and Employee Experience across the region/s.

Differentiators for this specific role

Operational Effectiveness 

• Support over all standard processes, including hires, exits, reporting, bi/annual reviews, compensation/bonus processes, talent and business reviews and talent boards, data integrity, governance and analytics excellence, transfers, maternity, job descriptions/grading, etc.
• Contractor / flexible workforce management
• Compilation/amendments of Job Descriptions to support Talent Acquisition in their recruitment process, 
• Collaboration with the reward team for grading of Job descriptions where applicable 
• Collaboration with Talent Acquisition to ensure the finalization of EE Deviations where applicable.
• Review of recruitment packs to ensure that all due diligence/governance aspects are complied with, 
• Logistic arrangements for on boarding for business specific induction and support with virtual/in-site onboarding presentations. 
• Management of the probation process 
• Ensure high quality and timeous payroll input is provided to the relevant administrators for the various aspects of the HR Lifecycle (e.g. new hires, terminations, maternity, unpaid leave etc) 

Employee Relations: 

Support the HRM in the execution of: 

• Misconduct Matters: Investigatory sessions & minutes of meetings.
• Collaboration with RIL to provide business with appropriate Talent Recommendations. 
• Independent management of routine non-complex matters 

Performance Management: 

• Administration of GPE system including all reporting and the uploading and mapping of KPC’s. Resolution of GPE technical enquiries.
• Train new hires and provide refresher training to existing employees on the GPE system
• Support the HRM in the embedding and full adoption of the GPE. In addition to support the HRM in the execution of Business and Talent Reviews and Talent Boards. 
• Support to business in their facilitation of all performance management matters
• Management and support of the Audit Trainee Etracs system and processes and the monitoring and compliance of the SAICA Training Regulations.

Projects 

• Support to the HRM in the execution of HR related projects as required by the service lines/regions. 

Key Performance Areas:
Strategic Impact 

• Under minimal guidance, supports the team in the delivery of services to clients in line with the defined strategic objectives
• Supports management in the implementation of change initiatives as directed
• Develops relationships with peer group in the client business to understand their business
• Participates in team efforts to find solutions to address issues in area of expertise that may enhance / renew service offerings to client
• Client Impact: External / Internal
• Works collaboratively with own team and that of the client service line/area to deliver quality service in allocated tasks
• Proactively consults with senior/s on issues arising that may impact the broader deliverables of the team to clients
• Provides research output relating to thought leadership / technical matters on request from line management

Operational Effectiveness

• Raises areas of concern related to own/team delivery of service for discussion and resolution 
• With minimal supervision, completes designated tasks for review by line, ensuring deadlines are met
• Provides line manager and team with detailed reporting on status of deliverables on a regular basis
• Remains aware of risk in area of expertise in alignment with Deloitte policies and processes
• Checks work for accuracy and professional presentation prior to submission for review

Budgets / Profitability

• Effective use of time, equipment and resources

Qualifications
Minimum Qualifications

• National Diploma in relevant function and studying towards degree

Desired Qualifications

• Degree

Minimum Experience

• 3 years working experience within the relevant function

Desired Experience

• 2 years at Junior Consultant level within the function

Additional Information
Leadership Capabilities – Consultants

• Living our Purpose - Builds own understanding of our purpose and values; explores opportunities for impact
• Talent development - Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent 
• Performance drive - Understands expectations and demonstrates personal accountability for keeping performance on track
• Influence - Actively focuses on developing effective communication and relationship-building skills 
• Strategic direction - Understands how their daily work contributes to the priorities of the team and Deloitte Global
• Competitive Edge - Brings a fresh perspective and challenges Deloitte Global to think differently
• Inspirational Leadership - Demonstrates an awareness of strengths, differences, and personal impact to motivate others 

Technical Competencies:

• Sound technical knowledge in specific functional area 
• Effective client interaction, analysis and project management skills
• Experience in drafting of presentations and reports for review
• Proficient in MS Office suite

Behavioural Competencies 

• Good communication skills, both written and verbal
• Interpersonal and relationship building skills
• Desire to develop self 
• Client delivery focus
• Adaptable
• Focus on quality and awareness of risk
• Problem solving ability
• Displays business acumen
• Managing multiple and conflicting priorities
• Ability to work under pressure
• Adaptive and flexible in the face of change and ambiguity