HR Consultant at TFG (The Foschini Group)

Key Responsibilities: 

• Deliver efficient first-time call resolution while providing an all-round superior service and excellent employee experience  
• Responsible for talent acquisition including sourcing, screening, assessment coordination and placement of candidates  
• Provide employee relations advice and support  
• Provide support and advice related to, among others:  
• Talent Acquisition  
• Employee Relations  
• Training and Development  
• Performance and Transformation  
• OD and Reward  
• Maintain and ensure adherence to agreed policies and procedures  
• Assist and advise line managers and employees on the effective utilisation of relevant self-service options  
• Maintain employee data and reporting  
• Adhere to service level agreements and quality standards  

Qualifications and Experience: 

• HR related Diploma, Degree or Postgrad is preferred  
• 2 – 3 years’ experience in HR  
• Cross function HR knowledge (Non- negotiable)  
• Good MS Office (Excel) skills  
• Customer service / user experience passion  
• Continuous improvement performance mindset  
• Understanding of the TFG business context  

Skills:  

• Review and Reporting 
• Managing Change 
• Business Case Contribution 
• Business Process Modeling (BPM) 
• Enterprise Readiness Assessment 
• Perform Gap Analysis 
• Human resources systems and tools 
• Presentation Creation 
• Spreadsheet Expertise 
• Employee Relations 
• Learning Solutions Development

Behaviours:  

• Applies market and business insights in order to drive organisational objectives 
• Effectively works with others to achieve shared goals 
• Creates an environment that fosters and nurtures a culture of creativity which drives success 
• Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation 
• Develops plans and prioritises initiatives that align to the organisational goals and objectives 
• Understands and navigates dynamics created by processes, systems, and people 
• Assesses and improves the efficiency, effectiveness, and quality of various work processes 
• Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment 
• Interprets and simplifies complex and contradictory information when resolving organisational problems 
• Takes accountability and ensures others are held to account on agreed upon performance targets 
• Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results