HR Coordinator at Lindt and Sprungli

Position Purpose

• Reporting to the HR Director, the HR Coordinator supports and coordinates recruitment and onboarding activities, assists in the administration of training, acts as HR contact for the workforce of the Company, and is responsible for maintaining detailed employee data and records in compliance with government and internal reporting standards. The HR Coordinator will own all HR online tools and be accountable for their effectiveness and ongoing development.

Key Responsibilities

Human Resources

• Coordinate recruitment support activities including drafting job postings, posting opportunities on internal and external recruitment sites, screening CVs, and liaising with candidates as well as with agencies;
• Ensure all of the online tools are managed adequately and kept up to date with the latest information/software;
• Ensure all online tools functionalities are made available to new joiners and that training on such tools is conducted as part of the employment induction process;
• Administration of all new joiner onboarding via the online tools (TalentLMS, Cornerstone, Rewarded, SAGE);
• Address payroll-related queries
• Administer and report on SAGE reports (annual leave, salary, headcount, compensation documents)
• Respond to solicited and unsolicited employment inquiries
• Draft and maintain job descriptions
• Coordinate on-boarding activities for new joiners
• Assist in the development of training and development measures;
• Sign up and maintain employees on the Company's Discovery healthcare plan
• Administer the Company's car fleet including incident management
• Coordinate the completion of organization charts
• Assist in the drafting, management, and administration of policies, programs, and guidelines
• Participate in and drive culture-related initiatives in collaboration with the culture committee
• Support the HR Director in any ad-hoc HR-related issues and participate in special projects as required

Health and Safety

• Responsible for the administration and capturing of safety and compliance checks on Lindt facilities (Head Office, Retail boutiques);
• Manage compliance fulfillment and ensure that all regulatory documentation is captured within SAGE and is regularly maintained;
• Ensure that actionable items as outcomes of the risk assessments are processed and recorded;
• Act as a resource to facilitate wellness events, toolbox talks, and office health and safety initiatives (participate as a fire and safety marshal);
• Facilitate and support any training plans, and material produced for distribution and ensure that stakeholders are informed of any changes as and when required;

Support the H&S responsible for Retail and Head Office by implementing any regulatory and/or OHS Act requirements, including but limited to:    

• Purchasing equipment
• Educational material for L&S locations
• Managing suppliers onsite
• Conducting due diligence checks
• Capturing information within the SAGE system
• Managing the administration related to all reporting requirements.

Personal Characteristics

• Excellent interpersonal and communication skills – able to influence and communicate clearly at all levels, and across all departments;
• Proactive attitude and ability to identify project opportunities, propose them, and complete them;
• A methodical and structured approach to tasks;
• Able to set priorities and clear targets;
• Have a client services approach;
• High sensitivity to the confidential nature of the work; and
• Able to grow with the level of responsibilities and with the size and structure of the business.

Requirements

• Tertiary Education degree or currently studying towards (in pursuit of a Human Resources designation is preferred)
• A minimum of two years of working experience, preferably in a multinational FMCG or Retail environment
• Advanced knowledge of Word, Excel, PowerPoint, and Visio
• Understanding of relevant HR legislation and best practices.
• A high caliber of professional interpersonal skills, with excellent analytical, conceptual, and communication skills (both oral and written)
• Performance-driven, tenacious and goal-orientated
• Strong communication and internal-influencing skills
• Able to set priorities and clear targets
• Well-organized and ideally with project management experience
• Capable of managing numerous projects at once in a high-paced environment
• A high degree of flexibility; and
• Able to grow with the level of responsibilities and with the size and structure of the business.