HR Coordinator/PA at Fidelity Services Group

Job Purpose:

• The HR Coordinator/PA will be responsible for providing administrative and coordination support to the Coastal and Inland HR Managers in order to ensure the effective and efficient delivery of HR services. Additionally, the role will provide PA support to the Group HR Executive.

Key Responsibilities:

HR Coordination:

• Provide assistance to the HR Managers in the delivery of HR services including recruitment, onboarding, performance management, training and development.
• Liaison between the HR department and other parts of the organisation, ensuring smooth communication and coordination of HR policies and practices.
• Work closely with the COEs to ensure that HR policies and practices are aligned with the overall business strategy and goals, and feedback to the Group HR Executive.
• Ensuring smooth communication and coordination of HR policies and practices.
• Assist with the preparation and dissemination of HR related correspondence and documentation.
• Administer HR policies and procedures and liaise with relevant stakeholders to ensure compliance.
• Coordinate and maintain accurate HR team records and databases including employee files, leave records and timesheets.
• Assist with the development and implementation of HR projects and initiatives.
• Respond to employee inquiries and escalate issues as necessary to the appropriate managers.

PA Support:

• Provide diary management support to the Group HR Executive
• Schedule and arrange meetings, travel and accommodation arrangements
• Prepare and distribute meeting agendas and minutes
• Provide documentation support to the Group HR Executive, including drafting and editing of correspondence and reports
• Act as a point of contact for internal and external stakeholders on behalf of the Group HR Executive
• Actively assist the COE’s to manage the diary/meeting
• Prioritise urgent meetings with the stakeholders

General:

• Contribute to the development and implementation of office procedures and systems to support efficient operations.
• Undertake any other duties as directed by the Group HR Executive and HR Managers.
• This role requires travel between Midrand, Krugersdorp and Heldekruin.

Qualifications:

• Relevant tertiary qualifications in administration or HR

Experience:

• A minimum of 2 years’ experience in a similar HR Coordination/PA role

Skills:

• Strong organisational and administration skills with the ability to prioritise effectively
• Excellent communication skills both written and verbal
• Strong attention to detail and accuracy
• High level of proficiency in MS Office, particularly Word and Excel
• Ability to collaborate and work effectively as part of a team