Astral Operations Ltd. is a food production company based out of Calle Laguna del Marquesado N 19, Nave 16 Edificio Adriana 1 Planta, Polgono Industrial La Resina (Villaverde), Madrid, Community of Madrid, Spain.
QUALIFICATIONS, SKILLS & EXPERIENCE REQUIRED FOR THIS POSITION:
- Bachelor’s degree in Human Resources, Labour Relations, Industrial Psychology, or related field
- 8–10 years’ HR experience, with at least 4–5 years in an operational HR management role
- Experience in FMCG, manufacturing, agriculture, or processing environments
- Experience managing large workforces and TES arrangements
- Own vehicle with a valid driver’s license and willingness to travel extensively between sites as required
- Strong operational HR generalist capability
- Solid employee relations and disciplinary process expertise
- Sound knowledge of South African labour legislation
- Ability to operate effectively in a unionised, labour-intensive environment
- High attention to detail and administrative discipline
- Strong problem-solving and conflict management skills
- Ability to work under pressure and manage multiple sites
- Ability to work extended hours during peak production or employee relations periods
- Microsoft Office Suite advanced (MS Word, MS Excel, MS Outlook & MS PowerPoint)
- Good knowledge and experience using payroll, recruitment and HR digital platforms
THE KEY RESPONSIBILITIES OF THIS ROLE ARE:
Operational HR Management
- Manage and coordinate all HR activities across the business unit, ensuring effective day-to-day HR service delivery.
- Implement corporate HR policies, procedures, and systems at site level.
- Provide practical HR support to line managers in managing employees across operational and agricultural environments.
- Ensure HR processes support production, farming, and commercial operational requirements.
Employment Relations & Labour Administration
- Manage employee relations across all sites, including disciplinary processes, grievances, incapacity cases, and misconduct investigations.
- Chair and oversee disciplinary hearings where required.
- Support and guide line management in applying disciplinary and grievance procedures correctly and consistently.
- Work closely with the Regional ER Manager on complex cases, industrial action, and CCMA matters.
- Maintain sound relationships with trade unions and employee representatives at operational level.
Compliance and Legislative adherence
- Ensure compliance with all applicable South African labour legislation, including BCEA, LRA, EEA, OHSA, UIF, COIDA, and sectoral determinations.
- Ensure accurate HR records, employee files, contracts, and policy acknowledgments are maintained.
- Manage HR-related audits and inspections at site level.
- Monitor and manage compliance risks associated with TES employees.
Recruitment, Workforce Planning & TES management
- Coordinate recruitment and selection processes for permanent and TES employees in line with operational needs.
- Ensure proper onboarding and induction of employees across sites.
- Manage headcount, vacancies, and labour utilisation in collaboration with operations and finance.
- Oversee relationships and service levels with TES providers.
Performance Management & Skills Development
- Implement and manage performance management processes at operational level.
- Support managers in addressing poor performance and conducting performance reviews.
- Identify training and development needs and facilitate skills development initiatives.
- Support implementation of learnerships, internships, and skills programmes relevant to the operation.
Payroll, Benefits & HR Administration
- Oversee payroll input, employee movements, and changes to ensure accurate and timely payroll processing.
- Manage employee benefits administration in conjunction with the Benefits Administrator and Finance.
- Ensure effective management of leave, attendance, and time-keeping systems.
- Monitor labour costs and overtime in collaboration with line management.
Employment Equity & Reporting
- Coordinate Employment Equity implementation and reporting for the business unit.
- Support transformation initiatives and ensure fair employment practices.
- Prepare and submit HR reports, including headcount, turnover, absenteeism, and disciplinary statistics.
HR Team leadership
- Manage and supervise the HR team (HR Officer Commercial, HR Officer Agriculture, Benefits Administrator, HR Administrator, HR Interns & Temporary HR Support staff, ensuring effective allocation of work and service delivery.
- Coach and develop HR Officers and interns to build operational HR capability.
- Ensure HR staff maintain a consistent and professional presence across sites.
Stakeholder engagement & Site support
- Maintain regular on-site engagement across all operational locations.
- Build strong working relationships with operational managers, supervisors, unions, and service providers.
- Provide practical HR support during operational changes, peak periods, and labour-intensive cycles.