ICT Project Manager at Development Bank of Southern Africa (DBSA)

Job Description    

• The ICTProject Manager (PM) will implement Information Technology (IT) initiatives that improve cost effectiveness, service quality, and business efficiency in a constantly changing environment. The Project Manager will take lead in the project management of information systems to support the organisation’s internal and external business operations and models.

Key Responsibilities    

• Contribute to strategic and tactical planning, development, evaluation and coordination of the information and technology systems for the DBSA group.
• Determines appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables for project.
• Contribute towards development and maintenance of enterprise systems architecture, defining standards and protocols for data exchange, communications, software and interconnection of DBSA network information systems.
• Implementation and maintenance of information systems, ensuring appropriate investment in strategic and operational systems.
• Negotiates Information Technology implementation contracts, soliciting involvement and participation of other management team members as appropriate.
• Communicates Information Technology implementation Plans and policies to project sponsors.
• Implements appropriate Information Technology project progress reporting to the Project Sponsor and Project Team
• Approves, coordinates, and controls all projects related to selection, acquisition and development of major information systems for the DBSA group.
• Manages day-to-day operational aspects of a project and scope.
• Negotiates Information Technology service level agreements with Service Providers and monitors Information Technology systems performance to assure service levels are met.
• Researches and evaluates alternatives for the enhancement or re-engineering of Information Technology projects.
• Provides quality service to end users in needs analysis, solution recommendation, vendor selection, implementation, training, and post-installation support.
• Ensures that information systems operate according to internal standards, external accrediting agency standards, and legal requirements.
• Implements an appropriate Information Technology Governance Framework and ensures compliance to this framework.
• Tracks and reports team hours and expenses on a weekly basis.
• Responsible for monitoring managing project budget. (varies from project to project but not more than R5m per project).
• Analyses project profitability, revenue, margins and utilisation.
• Responsible for Information Technology project activities and costs as related to the overall utilisation of resources required to meet strategic and operational requirements.
• Understands pricing model and billing procedures.
• Assures project legal documents are completed and signed.
• Accountable for leading and managing small to medium Information and Communication Technology  projects
• Implement divisional objectives and targets for inclusion in the organisational balanced scorecard
• Implement project according scope and budget. (Varies from project to project but not more than R5m per project).
• Reviews deliverables prepared by team
• Prepare monthly and weekly progress report to team and project sponsor
• Communicate to all team members
• Manages day-to-day operational aspects of a project and scope.
• Prepare project related report and motivations
• Prepare Procurement Committee documents.
• Prepare project Service Level Agreement in line with the overall Service Level Agreement of the group. 
• Facilitates team and client meetings effectively.
• Holds regular status meetings with project team

Key Measures

• Ability to negotiate Information Technology implementation contracts, soliciting involvement and participation of other management team members as appropriate.
• Ability to Determines appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables for project.
• Ability to Implement project according scope and budget. (Varies from project to project but not more than R5m per project).
• Ability to negotiates Information Technology service level agreements with Service Providers and monitors Information Technology systems performance to assure service levels are met.

Expertise & Technical Competencies    
Minimum Requirements

• Minimum 2 Years experience in the management of Information and Communication Technology  projects
• Minimum of 3 – 5 years in managing medium-sized projects in an Information and Communication Technology  environment
• 5 years experience in a specialist position/s in a comparable environment.

Skills & Ability

• Research skills coupled with excellent communication skills.
• Good relational skills (an ability to get along with different kinds of people in a professional environment)

TECHNICAL COMPETENCIES

Project Management:

• Initiates project plans and secures resources for projects that span area or department boundaries.
• Uses estimating techniques and develops project risk management approaches.
• Has an in-depth and practical understanding of how to maximize the effectiveness of project teams.

Planning & Organizing:

• Is relied on to helps other plan and organise their workload.
• Uses effectively advance time management processes to deal with high workload and tight deadlines.
• Organises, prioritises and schedules tasks so they can be performed within budget and with the efficient use of time and resources.
• Achieves goals in a timely manner, despite obstacles encountered, by organising, reprioritising and re-planning

Negotiation Skills:

• Understands and can apply basic negotiating skills and techniques, e.g. obtaining a full understanding of the other party's agenda and needs before disclosing own perspectives.
• Possesses an understanding of various unspoken communications from other parties and can decipher hidden agendas.
• Is able to successfully conclude negotiations which require the development of an emotional as well as factual argument.
• Is able to develop mutually-beneficial potential solutions.

Written Communication:

• Understands that different writing styles are required for different documents or audiences.
• Write effective correspondence, prepares questions and reports, statements of circumstance and briefing notes.
• Reviews others’ documents for clarity and impact.
• Has a solid mastery of writing principles such as grammar, sentence construction etc.

Required Personal Attributes    
BEHAVIOURAL COMPETENCIES

Information Seeking and Analysis:

• Breaks down problems into simple lists of tasks or activities
• Investigates the problem or situation beyond routine questioning.

Impact and Influence:

• Includes careful preparation of data for presentation.
• Makes two or more different arguments or points in a presentation or a discussion.

Achievement Orientation:

• Focuses on new or more effective ways of improving own work and meeting targets.
• Focuses on raising quality, customer satisfaction and revenues.
• Formulates own objectives and action plans in order to achieve a measurable improvement in the future.
• Makes specific changes to systems and processes in order to improve efficiency and quality.

Self Awareness & Self Control:

• Ignores angering actions and continues a conversation or task. May leave temporarily to withhold emotions, then return immediately to continue
• Feels strong emotions in the course of a conversation or other task, such as anger, extreme frustration, or high stress; holds the emotions back, and continues to act calmly.

Decisiveness:

• Acts promptly to address urgent needs, taking quickly those decisions which need to be taken.
• Thinks on their feet when necessary
• Changes his/her perception, ideas or alters normal procedures to fit a specific situation to get a job done and/or meet company goals
• Assesses available information to reach a clear view of key options and selects the best option at the time.

Closing Date    
2023/05/15