ICT Systems Analyst at GIBB Engineering and Architecture

Key Perofrmance Areas:

Business & Systems Analysis

• Elicit, analyse, and document business, technical, and information system requirements.
• Develop functional and technical specifications for ICT systems supporting engineering and asset management environments.
• Map business processes to system workflows and integration requirements.
• Conduct stakeholder workshops to validate system requirements and solution architecture.
• Produce system requirement specifications (SRS), interface control documents (ICD), and data mapping structures

ICT Solution Design & Systems Integration

• Design and configure ICT systems supporting digital engineering, information management, and asset data environments.
• Define system architecture for Common Data Environments (CDE), document management platforms, and asset information systems.
• Ensure integration between enterprise platforms (ERP, EAM, GIS, BIM, document management systems).
• Oversee data exchange protocols and API integration requirements.
• Coordinate with software vendors, developers, and system integrators.

System Testing, Validation & Assurance

• Develop system test strategies, scripts, and validation plans.
• Support User Acceptance Testing (UAT) and system commissioning.
• Validate data integrity, system performance, and cybersecurity compliance.
• Identify system defects and manage remediation workflows.
• Ensure solutions meet ICT governance, performance, and security standards.

ICT Governance, Risk & Data Management

• Ensure compliance with ICT policies, cybersecurity frameworks, and regulatory requirements.
• Support system audits and information governance processes.
• Define data ownership, access controls, and lifecycle management policies.
• Implement controls aligned with enterprise risk management principles.
• Maintain system documentation, configuration registers, and change control records

Systems Optimisation & Lifecycle Support

• Monitor system performance and recommend improvements.
• Support transition of project systems into operational environments.
• Optimise asset information systems for long-term reliability and reporting.
• Analyse system usage metrics to improve efficiency and user adoption.
• Provide advanced troubleshooting and systems advisory support.

Stakeholder Engagement & ICT Advisory

• Act as ICT liaison between engineering teams, project managers, and ICT departments.
• Provide technical guidance on enterprise digital platforms.
• Deliver training on ICT system functionality and governance requirements.
• Support strategic ICT planning aligned to business objectives.

Requirements

Qualifications

• A recognised post graduate degree in Information Technology, Information Systems, Computer Science, Engineering Informatics, Engineering or the Built Environment.
• Formal training in systems analysis methodologies and enterprise ICT architecture.
• Professional registration with the Institute of Information Technology Professionals South Africa (IITPSA) (or eligibility to register).
• Formal training or certification in digital information management aligned to ISO 19650 and asset management aligned to ISO 55000.

Experience

Essential

• 8 - 10 years’ experience in ICT systems analysis, enterprise systems integration, digital platform implementation.
• Experience working within complex, multi-stakeholder infrastructure or enterprise environments.
• Proven experience translating business requirements into system architecture and technical specifications.
• Strong understanding of SDLC methodologies and systems integration principles.
• Experience managing ICT governance and information assurance processes.
• Strong understanding of the asset lifecycle and the challenges of project-to-operations handover.
• Experience influencing teams without direct authority.

Desirable

• Experience in public-sector or state-owned rail environments.
• Experience working with incomplete or legacy asset information.