Industry Expert at MasterStart

Duties and Responsibilities

Facilitating Collaborative Learning Experiences:

• Leverage the immediacy and interactivity of community chats and the ‘live’ collaborative learning sessions.
• Use the community chat to engage learners in real-time problem-solving, simulations and case study discussions that require applying theoretical knowledge in practical, professional contexts in preparation for their collaborative learning experience.

Creating Engaging Spaces for Collaboration on Chat Platforms:

• Utilise community chat platforms to create dynamic, engaging spaces for learners to collaborate, share insights and support each other. Ensure these spaces are well-organised, with clear guidelines for participation, to foster effective communication and collaboration.
• Utilise the chat technology to support effective collaboration so that it mimics professional communication tools. Integrate activities like direct messaging, videos, and file sharing to enhance collaborative learning experiences and prepare learners for the digital workplace.

Guiding Effective Communication and Team Dynamics:

• Actively contribute and guide the communication within chat-based collaborative groups to ensure clarity, respect and productivity. Provide tips and strategies for effective online communication, and intervene as necessary to facilitate positive group dynamics and resolve conflicts.

Providing Real-Time Feedback in Community Chat:

• Offer immediate, constructive feedback within the community chat on collaborative processes and outcomes.
• Use the chat platform to highlight effective collaboration and communication strategies, and offer suggestions for improvement in a timely manner.

Promoting Peer-to-Peer Learning:

• Encourage learners to provide feedback and share knowledge with each other within the community chat. Facilitate structured and informal peer review sessions, discussion threads and collaborative exercises that promote active learning and mutual support.

Building a Collaborative Learning Community:

• Foster a sense of community, encouraging learners to support each other, share resources and engage in continuous, informal learning.
• Promote an atmosphere of mutual respect, inclusivity and shared goals.

Encouraging Reflective Practice:

• Initiate reflection sessions where learners can discuss their collaborative experiences, share challenges and successes, and reflect on the learning process.
• Use these discussions to reinforce the value of collaboration and continuous improvement.

Staying Updated on Best Practices:

• Continuously learn about and integrate the latest industry best practices related to your expertise and share these with the learners.

Requirements and Qualifications:

• Minimum Bachelor's Degree in the field in which you are an Industry Expert
• Previous online facilitation or training experience is a BONUS
• Experience in marking assessments is a BONUS
• Must have excellent internet connectivity and reliable technology