Information Officer – 3 posts (5-Month Contract) at Eastern Cape Department: Economic Development, Environmental Affairs and Tourism

Information Officer – 3 posts (5-Month Contract)

• Salary: R325 101 – R382 959 per annum (Level 7)
• Reference: ECHEALTH/INFOFF/ORT/S16/23/10/2025
• Centre: OR Tambo District

Requirements:

• National Senior Certificate plus a National Diploma (NQF Level 6) in Information Management, Public Administration, or a relevant qualification recognised by SAQA.
• 1–2 years’ experience in information management or health information systems.

Knowledge of:

• DHIS software, Tier.Net, and EDR Web.
• National Health Information Systems in South Africa (NHISSA) and District Health Management Information System (DHMIS) frameworks.
• Proficiency in computer applications, particularly Microsoft Excel, Word, Access, and PowerPoint.
• Strong leadership and supervisory skills.
• A valid driver’s licence is required.

Duties:

• Compile HAST monthly, quarterly, and DORA data reports for all health facilities.
• Maintain and monitor timely submission of data and compile data quality indices measuring timeliness, completeness, submission rates, and accuracy.
• Serve as Provincial Tier Key Implementer and Tier.Net technical support personnel, providing troubleshooting and liaising with the National Department of Health (NDoH).
• Provide provincial support for Health Information EDRWeb, assisting sites with data capturing challenges and technical issues.
• Act as Tier.Net and EDR trainer, conducting training sessions for relevant stakeholders on data management systems.
• Support district and sub-district personnel with data management and ETR technical challenges.
• Manage and analyse HAST programme data, identifying outliers, missing information, and inconsistencies in reports.
• Assist in facility audit readiness by strengthening the implementation and adherence to Standard Operating Procedures (SOPs).
• Provide regular feedback to districts on analysed data and performance against set indicators and targets.
• Monitor Tier.Net progress on a monthly basis at district and facility levels.
• Compile pre-submission reports addressing data quality issues identified at the district level.
• Communicate with districts and sub-districts regarding training activities and provide feedback on sessions conducted by the provincial office.
• Coordinate meetings and training workshops focused on improving data management and reporting practices.