Insurance Policy Administrator: Mirabilis at Santam Insurance

MAIN PURPOSE OF JOB

• The main purpose of the job is Policy Administration with reference to new business, endorsements, finance queries and the dealing with Brokers and other departments.

KEY FUNCTIONS
Policy Administration

• Conversions of quotes into Policies
• Endorsements
• Dealing with other areas within Mirabilis/ liaising with brokers.
• Manage / monitor incoming / outgoing mail
• Must be able to adhere to deadlines and operating standard and requirements

General

• Assist administration team
• Ad hoc functions

QUALIFICATIONS AND EXPERIENCE RELEVANT TO JOB CONTENT

AT APPOINTMENT

• A minimum of 10 years administrative insurance experience, (Including Engineering Experience)
• RE 5
• First Level Regulatory Examination
• Relevant Degree/ Diploma or studying towards
• Computer Literacy: Microsoft Office - proficiency in Word, Excel PowerPoint and Microsoft Outlook
• Fully Vaccinated

SUBSEQUENT TO APPOINTMENT

• Continuous development of interpersonal skills
• Proficient in the KIT policy administration system within 1 month of appointment (On the job coaching)
• Training on engineering insurance products

PERSONAL QUALITIES

• Team player
• Well-spoken and confident
• Good telephone etiquette
• Immaculate interpersonal skills
• Ability to perform tasks under pressure 
• Attention to detail / accuracy