Intern: Offer Management x10 at Road Accident Fund

Purpose of the Internship: The Organization is committed to youth skills development by providing graduates who have completed relevant National Diploma/B Degree with an opportunity to gain work experience. Applications are invited for an internship from unemployed graduates between the age of 18 and 23. The internship program will run for a period of eighteen (18) months. The interns will be located at the Offer Management Department in Johannesburg.

Work based exposure may include the following:

• Quality Assure type of offer made
• Identify and correct any defects in consultation with the originator of the offer
• Communicate approved offer
• Assess the basis of the rejected offer
• Document and upload offers on the system
• Deal with/and respond to correspondence
• Report on emerging risks
• Provide ad hoc reports on process improvement initiatives
• Receiving complaints and liaise with relevant stakeholders
• Follow up and feedback to all stakeholders to keep them updated on status of a query
• Respond to queries within the predefined turnaround times

Qualifications and Experience

• Certified Grade 12/ NQF 4 level certificate
• Certified copy of National Diploma/ B Degree/ Advanced Diploma in Health Science or Law Related       Qualification
• Certified copy of your ID
• Certified copy of Academic transcript (Applications with no transcript will be eliminated)
• Your CV and motivational letter

Technical and behavioral competencies required

The successful candidate will be required to display the following competencies in this role:

• Written and verbal communication skills
• Interpersonal skills
• Detail orientation
• Desire and potential to learn
• Self-motivated
• Basic computer skills
• Prioritize tasks as needed
• Team Player
• Emotional Intelligence
• PFMA Knowledge
• Knowledge of Motor Vehicle Accident Legislation

Road Accident Fund Values

• Integrity
• Compassion
• Accountability
• Respect
• Excellence
• Empathy