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  • Posted: Aug 23, 2021
    Deadline: Not specified
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  • Deloitte is one of the country's leading professional services firms in Southern Africa, and is dedicated to assisting companies succeed in the business environment- whether it be through our tax, audit, consulting or financial advisory services. At Deloitte, we understand that solutions are not just a static one dimensional report, but rather, an integrated...
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    Internal Client Services - Clients & Industries - Marketing Manager

    Job Description

    Main Purpose of Job

    • To develop and implement the digital marketing strategy for the firm and centrally manages all digital marketing campaigns.

    Key Performance Area

    Strategic Impact

    • Interrogates, clearly understands and communicates to team the agreed strategic objectives of the firm.

    • Manages the implementation of the strategic imperatives in line with:

    → Implementation of change initiatives within designated area/s

    → Management of the implementation of plan on a day-to-day basis with team

    → Clear and regular communication with superior and team on implementation status

     

    • Supports own Service Area leadership in carrying out EXCO mandate

    • Builds professional relationships within service area to understand business needs in area/s of responsibility

    • Generates and implements innovative ideas and solutions within area of responsibility in collaboration with team members to enhance / renew service offerings

    • Develop a robust and well considered strategic digital marketing strategy, aligned with the relevant business strategy and objectives.

    • Performs competitor research and analysis and provides regular updates to marketing team & internal stakeholders. Understand  the market environment and what our competitors are doing.

    • Displays subject matter expertise and strategic insight in order to advise the business on best practice and strategies on how to meet objectives.

    • Proactively provides innovative ideas and opportunities to the marketing teams to ensure that the firm is at the forefront of digital marketing. 

    Budgets and Forecast

    • Provides input into annual budget and forecasts to superior for drafting of budget for Service Area

    • Monitor spend and track actuals against budget

    • Manages and communicates discrepancies to line manager timeously. 

    Implementation of Strategy

    • Manages and monitors implementation of the digital marketing strategy

    • Performance Reporting: track and measure performance of all campaigns including channel effectiveness using adobe analytics, sprinkler and campaign reports from media agencies

    • Using an online briefing form to manage the entire campaign briefing process between client and media agencies that will result in an approved media plan.

    • Project manage the implementation of all paid media campaigns.

    • Responsible to schedule all relevant content for the firm across all social media platform and develop weekly content plan with associated implementation calendar

    • Check content upon submission to ensure that all campaigns published on social media aligns to the agreed firm’s strategic themes

    • Check content upon submission to ensure adherence to firm’s marketing protocols and digital marketing guidelines.

    • Support the brand communications (Executive office) team by posting global signature campaigns and advising on content of Africa signature campaigns.

    • Social listening on key brand themes using the sprinkler platform and communicating opportunities for Deloitte to participate in trending online conversations.

    • Track social influencers on brand themes using Sprinklr and reporting on opportunities for Deloitte to connect with them.

    • Reputation management by raising any potential reputational issues for Deloitte Africa on social media to the brand communications team.

    Brand Centricity

    • Consistently complies with Deloitte brand and corporate identity guidelines and produces work of appropriate quality and compliance

    • Responsible to check all content for brand compliance before scheduling any campaign

    Qualifications

    Minimum Qualifications

    • Honours Degree

    Desired Qualifications

    • Postgraduate qualification (relevant to Service Area / Business Management, etc.)

    Minimum Experience

    • 5+ years’ working experience within the relevant function

    Desired Experience

    • 2 years at Senior Consultant level within the function

    Additional Information

    Leadership Capabilities: ICS Manager

    • Living our Purpose: Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make
    • Influence: Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
    • Performance drive: Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders
    • Strategic direction: Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction
    • Talent development: Develops high-performing people and teams through challenging and meaningful opportunities
    • Living our Purpose: Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make
    • Influence: Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people

     

    Professional Capabilities

    • Knows the business and industry: Knows how member firm business works and keeps up-to-date on industry activities, marketplace trends and leading practices
    • Manages to results: Takes responsibility for assigned areas and contributes to the successful realization of common goals
    • Manages and executes projects: Prepares and manages work plans to ensure efficient and timely completion of work
    • Solves problems: Identifies and solves problems objectively using analysis, experience and judgment
    • Manages quality and risk: Understands and applies quality assurance and risk management procedures in all areas of work performed
    • Manages change and ambiguity: Is adaptive and flexible in the face of change and ambiguity

    Method of Application

    Interested and qualified? Go to Deloitte on jobs.smartrecruiters.com to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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Average Salary at Deloitte
R 305K from 31 employees
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