Internal Communications Coordinator (12935) at The South African Broadcasting Corporation (SABC)

KEY ACCOUNTABILITIES

DEVELOPMENT OF STRATEGY AND BUSINESS PLANS

• Support the implementation of the Internal Communications strategy.
• Implement the Internal Communications operational plan.
• Provide support and input in the development and implementation of business units’ internal strategies.

BUSINESS OPERATIONAL EFFICIENCY AND COST MANAGEMENT 

• Responsible for all copy writing activity relating to internal communication
• Responsible for compiling and editing communication to staff
• Responsible for conceptulasing and deliver staff-related campaigns
• Coordinate corporate vlogs
• Develop a series of internal social / networking events for SABC division
• Development of a network of internal communication champions within each business division to stimulate content and provide feedback for internal communication activity
• Providing internal communication support to the divisions and platforms.
• To proactively drive all internal communications initiatives and messaging in alignment to the Corporate Plan and Special projects.
• Perform any other duties within the corporate communications function as required
• Support the review and reporting on the achievement of business units objectives.
• Use analytics to measure regular interactions, readership and engagement across all internal platfor

GOVERNANCE, RISK AND COMPLIANCE

• Implement internal control measures to ensure good governance.
• Implement Occupational Health and Safety Act.
• Support with the implementation and execution of internal risk audits identified.

CUSTOMER AND STAKEHOLDER MANAGEMENT

• Champion relationships with divisions and constantly seeking out ways of adding further value to the business through collaboration, coaching, education and appreciation of the divisional priorities.
• Creating value in each customer interaction and focusing on the total customer experience.
• Accurate identification of and compliance with customer needs.
• Functional advice/support to facilitate good customer service and improve service delivery from an internal communication perspective.

QUALIFICATIONS AND EXPERIENCE: 

• National Diploma/ Degree in Communications or equivalent
• 1 year experience in corporate Affairs & Marketing / Communications / Internal communication