Internal IT Graduate at Mimecast

Are you and IT enthusiast who wants to learn from the bottom up? If you have a recent qualification in IT and looking for a busy introduction into the world of Internal IT, you need to apply for Mimecast’s 2020 program today

About Mimecast
Founded in 2003 in London by Peter Bauer and Neil Murray, Mimecast is a Nasdaq Listed business with 12 offices around the globe including Johannesburg, Cape Town, Dubai, London, Boston, San Francisco, Jersey, Chicago, Dallas and Melbourne. Mimecast is a truly multinational business with a wide array of opportunities for the right people.
Not many people can say that they work for a business that has achieved such staggering year on year growth as well as so many prestigious industry awards which highlight and recognize this growth as well as Mimecasts’ stability and forward thinking approach to email. We've worked hard to thoughtfully build great products that truly address critical business needs. And we're proud to be recognized by thought leaders in the technology community for all that we've accomplished. Some of our awards include being awarded the ‘Tech Growth Business of the Year’ at the UK tech awards (2018), Continuity and Resilience Provider Service/Product award at the 2018 BCI Africa Award, voted as The Best Performing Company – Security & Infrastructure Software’ by independent technology sector research provider, Megabuyte, in their Quoted25 scorecard rankings (2018), to name a few.
We understand that success is built on our people and therefore we take hiring very seriously. Only people that represent our passion, energy and commitment to the big picture will be considered for a rare spot in this company that is genuinely going somewhere and fast.
To ensure continued accelerated growth we are looking for brilliant graduates to join our super charged Team where your energy and commitment will have a direct effect on your own value creation. To be successful you need to be excited by the opportunity to apply your progressive knowledge and thinking as well as by the opportunity to continually stretch and learn. You will not be ‘a number’ so with that comes greater responsibility and commitment. Be ready to operate at full capacity!

The Mimecast Graduate Program

Commencing in February 2020 and extending 12 months the Mimecast Graduate Program aims to provide young and talented graduates with an opportunity to receive the best start in their careers in one of the most progressive Cloud technology companies in the country.
We are looking for an ambitious, go-getter, who wants to hit the ground running and learn the ins and outs of their prospective future careers by giving them a hand’s on approach. With 10% of our work force being part of our Graduate Program, this is a great opportunity to develop yourself with scarce skills in the world of Technology!
During the course of the 12 month program you will focus initially on core skills training to develop the personal and professional skills needed to establish yourself within the Mimecast community. Thereafter, you will progress into the relevant division in which you have been appointed, where you will have a dedicated mentor, ready to groom and guide you in your first year of work.

Responsibilities

Brief Role Description:

Mimecast prides itself on the highest levels of customer service both externally and to our internal community. Our Internal IT Team is plays an integral part of the business leading the way in what good customer service looks like. This is a very busy position that encourages interaction with internal staff and requires a self-motivated individual who is keen to learn from the bottom up.

The below gives a flavour of the position.

Key Responsibilities

• Helpdesk call management and remote support assistance
• Hands on support and problem solving of real live IT cases
• Involvement and co-ordination of projects, both locally and globally
• Regional and global team membership
• Exposure to firewalls, AV, VoIP, telephony and Mimecast internal tools, software and hardware
• Workstation and networking device management and configuration, upgrades and deployment
• Basic network troubleshooting
• Basic active directory administration, maintenance and troubleshooting
• Basic exchange administration, maintenance and troubleshooting
• Mimecast certifications and experience on our internal software and processes
• Microsoft certified courses and exams
   

Qualifications

Essential Qualification/s:

The successful graduates must have completed the following in the last 2 years:

• Degree or diploma in IT

Only completed applications will be considered. A completed application must include: CV; completed screening questions ; ID, Qualifications and Academic Transcripts.

Graduates over the age of 25 years and/or graduates who have not completed their relevant degree or diploma in the last 2 years will not be eligible for the program. Graduates in their final year will be considered based on their academic transcripts. Complete and eligible applications must be received prior to 30 November 2019.