• Posted: September 9, 2019
    Deadline: November 20, 2019
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Mimecast’s mission is to make business email and data safer for more than 16,200 customers and millions of employees worldwide. Founded in 2003, Mimecast's cloud-based security, email archiving and email continuity services protect and deliver comprehensive low-risk email management with a fully-integrated subscription service. Mimecast helps reduces ...
    Read more about this company

    Internal IT Graduate

    Are you and IT enthusiast who wants to learn from the bottom up? If you have a recent qualification in IT and looking for a busy introduction into the world of Internal IT, you need to apply for Mimecast’s 2020 program today

    About Mimecast
    Founded in 2003 in London by Peter Bauer and Neil Murray, Mimecast is a Nasdaq Listed business with 12 offices around the globe including Johannesburg, Cape Town, Dubai, London, Boston, San Francisco, Jersey, Chicago, Dallas and Melbourne. Mimecast is a truly multinational business with a wide array of opportunities for the right people.
    Not many people can say that they work for a business that has achieved such staggering year on year growth as well as so many prestigious industry awards which highlight and recognize this growth as well as Mimecasts’ stability and forward thinking approach to email. We've worked hard to thoughtfully build great products that truly address critical business needs. And we're proud to be recognized by thought leaders in the technology community for all that we've accomplished. Some of our awards include being awarded the ‘Tech Growth Business of the Year’ at the UK tech awards (2018), Continuity and Resilience Provider Service/Product award at the 2018 BCI Africa Award, voted as The Best Performing Company – Security & Infrastructure Software’ by independent technology sector research provider, Megabuyte, in their Quoted25 scorecard rankings (2018), to name a few.
    We understand that success is built on our people and therefore we take hiring very seriously. Only people that represent our passion, energy and commitment to the big picture will be considered for a rare spot in this company that is genuinely going somewhere and fast.
    To ensure continued accelerated growth we are looking for brilliant graduates to join our super charged Team where your energy and commitment will have a direct effect on your own value creation. To be successful you need to be excited by the opportunity to apply your progressive knowledge and thinking as well as by the opportunity to continually stretch and learn. You will not be ‘a number’ so with that comes greater responsibility and commitment. Be ready to operate at full capacity!

    The Mimecast Graduate Program

    Commencing in February 2020 and extending 12 months the Mimecast Graduate Program aims to provide young and talented graduates with an opportunity to receive the best start in their careers in one of the most progressive Cloud technology companies in the country.
    We are looking for an ambitious, go-getter, who wants to hit the ground running and learn the ins and outs of their prospective future careers by giving them a hand’s on approach. With 10% of our work force being part of our Graduate Program, this is a great opportunity to develop yourself with scarce skills in the world of Technology!
    During the course of the 12 month program you will focus initially on core skills training to develop the personal and professional skills needed to establish yourself within the Mimecast community. Thereafter, you will progress into the relevant division in which you have been appointed, where you will have a dedicated mentor, ready to groom and guide you in your first year of work.

    Responsibilities

    Brief Role Description:

    Mimecast prides itself on the highest levels of customer service both externally and to our internal community. Our Internal IT Team is plays an integral part of the business leading the way in what good customer service looks like. This is a very busy position that encourages interaction with internal staff and requires a self-motivated individual who is keen to learn from the bottom up.

    The below gives a flavour of the position.

    Key Responsibilities

    • Helpdesk call management and remote support assistance
    • Hands on support and problem solving of real live IT cases
    • Involvement and co-ordination of projects, both locally and globally
    • Regional and global team membership
    • Exposure to firewalls, AV, VoIP, telephony and Mimecast internal tools, software and hardware
    • Workstation and networking device management and configuration, upgrades and deployment
    • Basic network troubleshooting
    • Basic active directory administration, maintenance and troubleshooting
    • Basic exchange administration, maintenance and troubleshooting
    • Mimecast certifications and experience on our internal software and processes
    • Microsoft certified courses and exams
       

    Qualifications

    Essential Qualification/s:

    The successful graduates must have completed the following in the last 2 years:

    • Degree or diploma in IT

    Only completed applications will be considered. A completed application must include: CV; completed screening questions ; ID, Qualifications and Academic Transcripts.

    Graduates over the age of 25 years and/or graduates who have not completed their relevant degree or diploma in the last 2 years will not be eligible for the program. Graduates in their final year will be considered based on their academic transcripts. Complete and eligible applications must be received prior to 30 November 2019.

    go to method of application »

    Customer & Sales Support Graduate

    As a member in our Go To Market Support Desk, you will be part of a fast-paced, customer centric, sales orientated environment, providing efficient skills in 3 core fundamental areas, that of sales, customer experience via channel/partner management through the form of an internal call center. However, while most of the responsibilities will be completed via phone and email, there will opportunities to attend meetings, events and other external activities from time to time.

    This person will be responsible for providing sales and administrative support to the sales, CX and partner teams. Telephonic small business sales, upgrades and all general small business customer support. The candidate will be a point of contact for inbound queries and assist with the management of our CRM systems and internal SharePoint system as well as the partner portal. Other roles will include data assessment and validation as well as report keeping and collaboration.

    Key Responsibilities

    • Web lead management
    • Live chat support and responses
    • Partner support and query management
    • New and upsell quoting for partners, Business Developers; Partner Account Managers and Account Managers
    • Supporting documentation management, readily available
    • Call down day and lead management and prospecting (cold calling)
    • Campaign code updating into Netsuite (CRM system) records for ROI event tracking
    • Order processing and assistance
    • Customer Account Optimisation reporting
    • Reporting on and running of product upgrade activities and campaigns
    • Netsuite Management, leads, opportunities and prospects
    • Prospect list vetting and collaboration
    • Marketing event support, internal and external
    • The Knowledge (SharePoint) Management
    • Partner portal support, training and management
    • Partner agreement management and enquires
    • Upsell for sub 50 seat customers
       

    Qualifications

    Essential Qualification/s:

    The successful candidate must have completed the following in the last 2 years:

    • BCom
    • BA
    • Business Administration Diploma, Management & Marketing
       

    Essential Personal Characteristics

    • Able to work collaboratively within a team environment, whilst driving specific objectives individually;
    • Energetic
    • Structured with great attention to detail
    • Customer centric, eager to please and friendly
    • Driven for success and ambitious
    • Adaptable and flexible;
    • Pragmatic
    • Tenacious;
    • Goal and solutions orientated;
    • Passionate about Technology;
    • Passionate about learning and self-development;
    • Resilient;
    • Adaptable and flexible;
    • Well spoken;
    • Professional and presentable.

    Only completed applications will be considered. A completed application must include: CV; completed screening questions ; ID, Qualifications and Academic Transcripts.

    Graduates over the age of 25 years and/or graduates who have not completed their relevant degree or diploma in the last 2 years will not be eligible for the program. Graduates in their final year will be considered based on their academic transcripts.

    go to method of application »

    Finance Graduate


    Mimecast’s Graduate Program will provide insight into the day to day activities of a publicly traded SAAS company. You’ll have the opportunity to work across various roles within the Middle East and Africa Accounting function that include Accounting, US GAAP Reporting, Sarbanes Oxley Compliance as well as assisting with quarterly and annual financial audit. You’ll get insight into how we are progressing post IPO as an Accounting department while being public, and how we want to scale given our rapid growth.

    Key Responsibilities

    T he Finance Graduate will be responsible for:

    • Assist with month-end close process relating to journal entries and account reconciliations
    • Support the accounting team in preparing and delivering compliance and audit requirements
    • Help processing accounting transactions and assist with day to day treasury
    • Assist with Interoffice reporting deliverables for financial year end
    • Special projects that span various functions within Accounting and Finance
       

    Qualifications

    Essential Qualification/s:

    The successful candidate must have completed the following in the last year:

    • Completed at least an undergraduate Finance or Accounting degree
    • Currently working towards Honours degree in Finance or Accounting
       

    Essential Personal Characteristics

    • Strong computer skills (Microsoft Office)
    • Strong work ethic
    • Attention to detail
    • Ability to maintain professionalism and confidentiality
    • Strong communication skills

    Only completed applications will be considered. A completed application must include: CV; completed screening questions ; ID, Qualifications and Academic Transcripts.

    Graduates over the age of 25 years and/or graduates who have not completed their relevant degree or diploma in the last 2 years will not be eligible for the program. Graduates in their final year will be considered based on their academic transcripts.

    Method of Application

    Use the link(s) below to apply on company website.

     

  • MYJOBMAG.CO.ZA
  • Send your application

  • Prev Job Next Job
Back To Home

Career Advice

  • How to Get Your Dream Job in South Africa

    Are you worried about getting your first job? Don’t know which type of job you even want? You needn’t worry. In this session, I am going to be answ...

    Read More - Aug 22, 2019

  • Salary Negotiation Guide

    Do you know that only 39% of employees negotiates their salary when considering a job offer? Choosing not to negotiate your salary can hurt you in the long r...

    Read More - Jun 17, 2019

View All Career Advice

Subscribe to Job Alert

 

Join over 7K happy subscribers

 
X

Did you notice an error or suspect this job is scam? Tell us.

Send this job to a friend

 
 
Send your application through

Yahoomail Gmail Hotmail