As a member in our Go To Market Support Desk, you will be part of a fast-paced, customer centric, sales orientated environment, providing efficient skills in 3 core fundamental areas, that of sales, customer experience via channel/partner management through the form of an internal call center. However, while most of the responsibilities will be completed via phone and email, there will opportunities to attend meetings, events and other external activities from time to time.
This person will be responsible for providing sales and administrative support to the sales, CX and partner teams. Telephonic small business sales, upgrades and all general small business customer support. The candidate will be a point of contact for inbound queries and assist with the management of our CRM systems and internal SharePoint system as well as the partner portal. Other roles will include data assessment and validation as well as report keeping and collaboration.
The successful candidate must have completed the following in the last 2 years:
Essential Personal Characteristics
Only completed applications will be considered. A completed application must include: CV; completed screening questions ; ID, Qualifications and Academic Transcripts.
Graduates over the age of 25 years and/or graduates who have not completed their relevant degree or diploma in the last 2 years will not be eligible for the program. Graduates in their final year will be considered based on their academic transcripts.
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