Internal Sales Internship - Durban at Ann Swann Personnel Services

Duties and Responsibilities 

• Assist the internal sales team in generating leads, prospecting potential clients, and identifying sales opportunities.
• Building relationships with new and existing customers.
• Calling prospective customers for selling products and services.
• Conducting daily telesales and cold calling.
• Assist in constantly achieving sales targets.
• Provide exceptional customer service by responding to inquiries, providing product information, and addressing customer concerns.
• Maintain accurate and up-to-date records of sales activities, customer interactions, and pipeline development.
• Assist with completing enquiry sheets and customer contracts as and when needed.
• Liaising with the logistics department on machine/equipment availability and servicing checks.
• Contacting customers to check all details are correct and confirming orders.
• Consistently use Product Knowledge skills and Learn about the features and benefits of the products to effectively communicate their value to potential clients.
• Complete a file cover with contract details with the machine/equipment supplied and on the hire date.
• Filling documentation in the correct order.
• Attending daily/weekly meetings is essential.
• Maintaining debtors and Cash accounts.
• Maintaining of machine/equipment off hires or terminations.
• Follow up with clients on a regular basis.

Requirements 

• Matric / Grade 12
• A degree/Diploma in Sales/Marketing or a relevant qualification will be an essential requirement.
• Driver's Licence is essential: Willing to travel as and when needed.
• Computer proficiency is essential. 
• Strong communication and interpersonal skills.
• Previous customer service or sales experience is a plus.
• Eagerness to learn and develop new skills.