International Administrator (Hybrid - USA & Canada hours) at Pump & Abrasion Technologies

Job Description

• Overall responsibility for the international administration, planning, logistics, and coordination of related operations with budget accountability. A key focus of the role is to ensure that all PABT international requests to PABT head office are actioned and continually improve the growth of the Business. Follow-up on all open issues and advise salespersons accordingly. The function will be the interface between PABT SA and PABT International Branches – Canada and USA

Key Competencies & requirements:

• Grade 12 or equivalent
• Minimum 2 years’ international experience
• Basic Financial experience – Credit notes, quotations, PO’s, budgets, costing and invoicing
• Established proficiency in MS Office with emphasis on Outlook, Word, Excel, and PowerPoint
• Honest and Hardworking
• Working with Senior Management
• Deadline driven
• Canada - Ability to work efficiently on own or as part of a team, in a pressurized environment
• Good interpersonal and people skills, and ability to communicate effectively
• Syspro experience
• Meticulous attention to detail
• Excellent sense of urgency
• Flexible in terms of working hours (overtime and weekend work when required)
• Able to identify and balance working times between SA, Canada, and USA

To ensure that the need of international countries is met when taking their various time zones into consideration, working hours will be from as follows:

• Monday to Thursday - 12H00 to 21H30, which includes standard breaks
• Fridays – 12H00 to 18H00, which includes standard breaks
• Availability to work extended hours as per operational requirements

Key Functions of Role and Duties, but not limited to the following:

• Managing international orders by generating quotations, sales orders, invoicing, strip jobs, receiving stock into the system, and attending to emails and correspondence
• Follow-up on all outstanding work daily and advise General Managers per country accordingly
• Ensure all administrative tasks are completed within the prescribed timeframes
• Assisting and resolving all customer and sales representatives’ queries
• Communicating internal important feedback from customers and country reps
• Ensure high levels of customer satisfaction through excellent sales service (Internal and external customers)
• Help with other activities as and when required such as, but not limited to, managing marketing material needs and the international marketing folder is updated, liaising access rights with the IT department
• Arrange all logistical needs with the shipping companies – Containers, flatbeds, etc.
• Creating POs for Stock orders from SA
• Creating POs for stock between Canada suppliers
• Arranging Logistics from SA to Canada
• Arranging Logistics from SA to USA
• Liaising approvals of POs, expense claims, payroll and RTOs with Line managers and MD
• Keeping and managing detailed filing systems electronically
• Following up on debtors
• Maintaining Syspro from the stock administration aspect such as creating stock codes or pricing updates as and when required
• Keeping a detailed filing system on important company documentation as and when sent through
• Financial Administration – Cash forecast and sales, Costing and Budgeting
• Stock take – Capture all stock into Syspro as per stock take sheets from Sales Representatives – Quarterly
• Ensure that payments are approved and loaded onto the bank as per each country
• Reports - Manage RTO management report, update and send to GMs weekly
• Follow the full Logistics process from Containers to arrive at International Offices
• Management of RTO Spreadsheet for USA and Canada