Investigator: Health Care Cases (Ref #: OHSC 1/2026) at Office of Health Standards Compliance (OHSC)

Salary:

•  An all-inclusive salary package of R 1,059,105 per annum (basic salary consists of 70% or 76% of the total package, OHSC’s contribution to the Government Employee Pension Fund (13% of basic salary) and a flexible portion). The flexible portion can be structured according to OHSC guidelines.

Requirements:

• A bachelor’s degree in nursing, medicine or field related to patient care or Legal (LLB or BProc) fields. Current registration with the relevant professional health council/body.
• A minimum of 5 years’ experience in the health care field in a health facility, Chapter 9 institution or health-related Regulatory institution of which 3 years must have been at a junior management level. Proficiency in more than one official language is required.
• A valid driver’s licence. Excellent problem-solving, decision making, communication (written and verbal) and conflict resolution skills.
• Excellent report writing and complaints handing skills. Willingness to travel, work outside the normal working hours and under pressure.

Added advantages:

• A postgraduate qualification in a medical field, law or health care quality assurance would be an advantage. Experience in complaints investigations, case management or medico-legal investigations in a health environment would be an added advantage.

Duties:

• Support the complaints investigation framework and strategy. Quality assurance and early resolution of complaints. Confirm and plan health care investigations. Conduct investigations into high and extreme risk rated health care complaints. Produce and submit investigation reports. Finalise and Close out investigations.

Closing Date: 09 February 2026