Investigator: Inspectorate at Western Cape Gambling and Racing Board

• The purpose of this position is to conduct inspections, investigations, and assessments of gambling operations within the Western Cape to ensure compliance with applicable legislation, regulations, and licensing conditions.

Requirements

The minimum requirements are:

• A National Diploma (NQF Level 6) in Investigation, Auditing, Risk Management or Compliance Management or a closely related field relevant to the functions of the position.
• Five years or more post-qualifying experience in investigation or inspection within a regulatory environment.
• Working knowledge of inspectorate prescripts as set out in the Western Cape Gambling and Racing Act, relevant regulations, policies, and procedures governing gaming and betting establishments under the regulatory authority of WCGRB will be an advantage.
• Experience in compiling clear, accurate, evidence-based investigation and formal reports.
• Code B driver's licence.      
• In addition, the role requires strong analytical and Investigative skills, advanced computer literacy, excellent administrative skills, and an ability to pay attention to detail.  Good interpersonal and communication skills are essential.
• Candidates must also possess solid report-writing abilities, conflict resolution skills, demonstrate resilience under pressure and be adaptable to engage effectively with diverse individuals at various levels. The highest standards of ethical behaviour, integrity, and professionalism are also essential for this position.

The duties attached to this position include, but are not limited to:

• Conducting targeted inspections of licensed premises to ensure adherence to relevant legislation, regulations, and standards.
• Investigating disputes and complaints lodged by patrons against license holders, ensuring thorough and timely investigations.
• Proactively identify existing and emerging risks, including risks arising from patron disputes, assess their impact, and implement appropriate mitigation strategies.
• Prepare detailed investigation and inspection reports, documenting findings clearly and objectively while preserving supporting evidence for possible legal or enforcement action.
• Collaborate with license holders to provide guidance and interpretation of legislative obligations, fostering compliance through education and support.