Investment Operations Officer at Stonehage Fleming

OVERALL PURPOSE

The role is based in Cape Town and reports to the Head of Investment Operations. The role is primarily responsible for the management of the centralised Investment Management data which includes, Client Static, Client Holdings, Security Database and Pricing functions that will service the core operating systems and applications that are used to deliver a scalable Target Operating Model for the Investment Management businesses of the Group. The core operating systems will provide the tools for managing clients’ global assets, record keeping.  The Investment Operations Officer will be responsible for delivering accurate and consistent data and requires the dual skill set of IT and business knowledge and Investment Management experience to be able to support the Business and its client base. In addition, the role will also help to define and implement the necessary oversight framework to ensure data quality and integrity throughout the Investment Management business.  The Investment Operations Officer will ensure there are robust processes and oversight framework in place to deliver a high quality service to the business.

WORKING RELATIONSHIPS

• The role involves a close working relationship with several teams including; Operations, Investment Performance & Risk, Compliance, Investment Teams and Client Reporting. There will be regular interaction with global employees within the Investment management business. The role will also involve maintaining key relationships with external providers and third party data vendors.

Key Responsibilities    
PRINCIPAL ELEMENTS AND ACCOUNTABILITIES

• Understanding and maintaining the data requirements within the businesses
• Act as the subject matter expert.
• The main point of contact for data related issues in the core systems.
• Conduct data analysis when necessary in order to determine root cause of data inconsistencies.
• Ensuring master data quality and integrity.
• Setting up and maintaining investment data; security data and reference data and benchmark data as well as performing quality and integrity checks and remediation management.
• Managing reference data within core systems.
• Understand the competencies of the system tools the data required to meet the business users requirements.
• Understand the workflows within and between system tools.
• Liaise with requests and inquiries regarding investment data in core systems.
• investment book of records reconciliations.
• Support Front Office with trade processing on core systems.
• Perform Post Trade Allocation for market, custodial and Forex trades.

QUALIFICATIONS AND EXPERIENCE

• Relevant data management experience and skill sets is essential.
• Experience working within the financial sector managing data.
• Broad knowledge of financial markets and investment products.
• Experience of using core financial sector systems (OMS & PMS).
• Experience of management of data vendor relationships.
• Some project management experience.
• 3-5 years working in a similar function and role.
• Experience of using Bloomberg (required to maintain market data feeds).

SKILLS

• Investment Management background advantages
• Strong analytical and mapping skills of complex data
• Strong problem solving skills
• Strong communication skills both verbal and written
• Experience with regulatory data requirements
• Discipline of approach in terms of promoting the required control environment
• Ability to understand projects and articulate the different issues to stakeholders
• Multi-tasking skills
• Strong attention to detail
• Very good to advanced knowledge of MS excel
• Procedure and controls mindset and the identification of improvements to processes
• Ability to use initiative and work independently

COMPETENCIES AND BEHAVIOURS

• Planning & organising: schedules and manages workload effectively, thinks ahead, sets plans to achieve goals.
• Communication Skills: highly skilled communicator in both a group environment and on a one‐on‐one level, communicates clearly and concisely, listens effectively, written communication is well presented.
• Accuracy, Quality & Productivity: delivers work of a high standard, output is accurate & error free, productivity is satisfactory & consistent.
• Technical Knowledge: demonstrates required technical knowledge, understands the policies, processes and systems in their area of expertise, and keeps technical knowledge up to date.
• Action Orientated: takes prompt action and sees tasks through to completion, persists in effort to achieve results, takes responsibility for own actions.