Our vision
To be a world class provider of quality healthcare for all.
Our values
We have five core values:
Passion for people
Qe - quality to the power of e
Performance pride
Personal care
Lifetime partnerships
Our culture
Life Healthcare is a black economic empowered (BEE) company, and one of the largest of its kind in the country. At...
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A vacancy exists for an IOD Administrator reporting to the Finance and Administration Manager, Mandy Ruthanum. The incumbent will be responsible for scanning the IOD documents to IOD department at head office. The candidates will contribute to the effective functioning of this position and ensure quality care to all customers.
Critical Outputs
Auditing of IOD documents before scanning to head office
Ensure correct documentation and accounts submitted to IOD department at head office
Ensure all follow up with doctors and COID offices
Resolving queries within specified turnaround times
To maintain good working relationship with internal and external customers
Ensure compliance to agreed standards and procedures in the auditing and submission of IOD claims to head office
Reporting to credit manager on performance on a weekly basis
Ensure set targets and benchmarks are met
Collect COID (WCA) debt in accordance with Group targets and measurements.
Knowledge and application of fixed fee, fee for service and COID tariffs.
Minimize the bad debt write-offs by pro-actively managing the debtors ageing.
Ensure that the ageing is managed in accordance with the Life Healthcare protocols, targets and objectives.
Proactively manage all injury on duty accounts.
Managing the risk of claims being rejected due to lack of incorrect documentation.
Credit control over private patients.
Compliance with working procedures and quality requirements.
Contribute positively to the credit control team.
Eliminate bad debt through adherence to group protocol.
Liaising directly with government departments regarding government debt
Requirements
Grade 12.
Tertiary qualification is an advantage.
5 years administration in a medical or safety environment.
3-5 years managing a substantial debtor’s book
The successful candidate should have strong interpersonal skills.
Detail orientated
Ability to meet tight deadlines and have strong analytical and problem-solving skills.
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