IT Business Analyst at Optimal Growth Technologies

Role Purpose

• The IT Business Analyst is responsible for analysing business needs, system requirements, and technical specifications to support the delivery of IT solutions.
• This role requires a highly technical BA with deep understanding of systems, integrations, databases, and application architecture.
• The BA will work closely with developers, architects, QA teams, and business stakeholders to ensure solutions are aligned to both business and technical objectives.

Key Responsibilities

Requirements Gathering & Analysis

• Conduct detailed business and technical requirements analysis.
• Translate business needs into functional and non-functional specifications.
• Assess system gaps, dependencies, and integration requirements.
• Document process flows, data flows, use cases, and user stories.
• Facilitate workshops, interviews, and stakeholder sessions.

Technical Analysis

• Collaborate with architects and development teams to evaluate solution feasibility.
• Analyse APIs, integrations, data structures, and system interfaces.
• Review technical documentation and ensure alignment across systems.
• Support the design of technical specifications and system configurations.
• Perform SQL/data analysis to validate requirements and support investigations.

Solution Delivery & Support

• Assist with sprint planning, backlog grooming, and prioritisation.
• Support QA and UAT teams through requirements clarification and testing alignment.
• Review test cases to ensure coverage of business rules and technical requirements.
• Participate in solution demonstrations and support deployments.
• Conduct impact assessments and change management reviews.

Stakeholder & Project Engagement

• Bridge communication between business users and technical teams.
• Provide regular updates and documentation to project leads and PMO.
• Ensure traceability of requirements throughout the project lifecycle.
• Collaborate with vendors, developers, testers, and product owners.

Minimum Requirements

• Bachelors Degree in Information Systems, Computer Science, or related field.
• 8+ years experience as an IT Business Analyst.
• Strong technical background with hands-on understanding of:
• System architecture
• APIs & integrations
• SQL / data analysis
• SDLC methodologies
• Proven experience in Agile and/or Waterfall environments.
• Experience working on complex IT projects (e.g., digital platforms, ERP, cloud, custom applications).
• Excellent documentation, analytical, and communication skills.

Preferred Skills & Certifications

• Agile BA certification an advantage.
• Experience with tools such as JIRA, Confluence, MS Visio, Figma, or UML modelling tools.
• Cloud exposure (AWS, Azure, GCP).
• Testing or QA experience beneficial.

Key Competencies

• Strong problem-solving and analytical thinking
• Technical mindset with business acumen
• Excellent stakeholder management
• High attention to detail
• Ability to translate complex concepts clearly
• Adaptable in fast-paced environments
• Strong facilitation and documentation skills