IT Intern at FUCHS

Your areas of responsibility:

• Providing 1st level telephone and deskside IT support, diagnosing or logging IT technical incidents and requests.
• Adhering to IT service desk, service level requirements and priorities for optimal customer satisfaction.
• Provide IT administrative office support and conduct IT maintenance to ensure correct IT standards.
• Delivering on infrastructure device installations, moves, additions and exchanges, when needed.
• Adhering to IT policies and procedures, standards, approved configurations, and user profiles.

Qualifications and skills we are looking for:

• Completed IT Degree or Technology Diploma. 
• Minimum A+ and N+ or Security+ with certification.
• 2 years competency in hardware, software and end-user support advantageous. 
• Previous work exposure in an IT support department or IT call desk beneficial.
• High MS Office proficiency.