IT Intern at Power Construction (Pty) Ltd

Job Description

• We are a leading Group of Companies in the Construction and Building industry, committed to equitable employment in the workplace. Sustained business growth has led to a challenging opportunity in our Services Division for:

IT Intern

• This position is based in Blackheath, Cape Town.
• The company requires the services of an IT Intern to assist the IT Department with day-to-day technical support, system administration tasks and routine IT operations.

Minimum Requirements

• Grade 12 and/or N6 in Information Technology or a related IT qualification.
• Currently seeking work experience to complete your National Diploma.
• Basic computer literacy with Microsoft Windows and Microsoft Office.
• Basic understanding of computer hardware, printers and peripherals.
• Strong problem-solving skills and customer-service mindset.
• Strict sense of confidentiality and data privacy.

Key Responsibilities:

• Provide basic user support and assist with troubleshooting hardware and software issues.
• Assist with installation, setup and maintenance of computers, printers and peripherals.
• Support Microsoft Windows and Office applications for end-users.
• Assist with user account administration (password resets, access requests).
• Capture and update IT documentation, asset registers and support records.
• Log and track IT support requests using the helpdesk or ticketing system.
• Assist with inventory checks and IT asset management.
• Support routine system checks, updates and audits as directed by the IT Manager.
• Learn and apply IT policies, procedures and security practices.

Added advantage:

• Previous exposure to IT support, helpdesk or technical environments.
• Basic knowledge of networking concepts (LAN/WAN).
• Exposure to Microsoft 365 (Outlook, Teams, SharePoint).
• Preference will be given to local residents of Blackheath (within 20/30 km radius).