IT Manager at Vito Solutions

JOB OVERVIEW:

• The IT manager is responsible and accountable for the smooth running of the Company's computer systems within the limits of requirements, specifications, costs and timelines. The role also requires the candidate to participate in projects as an SAP Data Services Technical Architect & Administrator.

DESCRIPTION OF POSITION:

• Manages information technology, and computer systems and administers applications.
• Plans, organizes, controls, and evaluates IT and electronic data operations.
• Designs, develops, implements, and coordinates systems, policies, and procedures.
• Ensures security of data, network access, and backup systems.
• Acts in alignment with user needs and system functionality to contribute to organizational policy.
• Identifies problematic areas and implements strategic solutions in time.
• Audits systems and assess their outcomes.
• Preserves assets, information security, and control structures.
• Handles budget and ensures cost-effectiveness.
• Manages outsourced IT vendor(s).
• Consults on cyber-security compliance measures & policies and implements as necessary.
• Suggests areas for improvement in internal processes along with possible solutions.

Internal Operations and Communications:

• Effectively communicates relevant IT-related information to superiors.
• Resolves and/or escalates issues in a timely fashion. Initiates and implements improvements in all areas of IT responsibility.
• Serves as the main point of contact on all IT-related matters for the office assigned.
• Communicates effectively with internal clients to identify needs and evaluate alternative business solutions.
• Continually seeks opportunities to increase internal client satisfaction and deepen client relationships.

Networking:

• Assists in the planning and implementation of additions, deletions, and major modifications to the supporting regional infrastructure.
• Implements network security.
• Oversees the administration and maintenance of the company's infrastructure, and directs vendors when necessary.
• Oversees the administration of the company's WAN.

Telephony:

• Manages and develops upgrades to the company's telephone system at the regional level.

Internal Systems:

• Oversees troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary.
• Set up, configure and manage internal SAP application environments.
• Support the SAP Data Services Technical environments across various Data Migration Projects
• Works with project teams to help implement Internal Systems.

Help Desk Administration:

• Oversees all help desk activities with the appointed vendor. Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner.
• Asset Management
• Builds and maintains vendor relationships and manages the purchase of hardware and software products.
• Ensures that company assets are maintained responsibly.
• Oversees the administration and maintenance of computer software for the company.

General:

• Reports to the CEO.
• Serves in an advisory capacity to the Company employees and Directors.
• Ad-hoc after-hours activities may be required.
• Travel may be required.

KNOWLEDGE AND SKILLS:

• SAP basis general knowledge.
• Knowledge of network architecture and client/server technology.
• Excellent knowledge of technical management, information analysis, and of computer hardware/software systems
• Ability to manage projects and teams.
• Self-starter and can work independently.

QUALIFICATIONS REQUIRED:

• Degree in BTec, BSc in Computer Science
• Microsoft Certified Professional (MCP) or similar field

EXPERIENCE REQUIRED:

• A minimum of 5 years experience in a similar role.
• Experienced in administering Windows, Linux, O365 Active Directory, SAP, and SQL/HANA environments
• Proven professional experience and detailed knowledge of the industry's best practice processes.
• Hands-on experience with computer networks, network administration and network installation

ADVANTAGEOUS SKILLS:

• CGEIT, COBIT 5, TOGAF, 6 Sigma or related IT Governance and system architecture courses.
• Cisco, AWS, Azure, Github/Bitbucket.
• Exposure of data protection practices (GDPR or POPI) and cyber security.
• Please note: If you have not heard from us within 2 weeks, please consider your application unsuccessful.