IT Parts Outbound Systems Specialist at Tych Business Solutions

KEY PERFORMANCE AREAS:

• Advise the business on IT innovation, trends, and best practices to improve creativity and operational efficiency.
• Conduct business analysis by engaging stakeholders, analysing workflows and system functionality, and identifying business requirements.
• Design system solutions, workflows, integrations, and technical specifications aligned to business needs.
• Collaborate with stakeholders to identify process improvements and prioritise technical and functional requirements.
• Manage system development projects, including planning timelines, tracking progress, and resolving roadblocks.
• Configure system data structures, functionality, and integrations according to technical specifications.
• Coordinate with software development teams to ensure accurate coding and implementation of solutions.
• Oversee system testing, deployment, and user training to ensure smooth implementation of new or updated systems.
• Maintain and support existing systems by troubleshooting issues, managing updates, and improving system usage.
• Assist end-users with queries and helpdesk support to ensure business continuity.
• Engage with users and vendors to align solutions with business requirements and manage external contributions.
• Collaborate with team members, communicate progress effectively, and contribute to shared team knowledge and continuous improvement.

QUALIFICATIONS AND EXPERIENCE:

• NQF Level 6 (360 credits – 8 level framework) qualification in a business discipline or  Information Systems.
• SAP MM/SD module certification will be a strong advantage.
• 8 – 10 years’ work experience with at least 6 years of SAP MM/SD modules relevant experience including configuration.
• Experience in ABAP Development and Debugging of standard and customised programs will be an advantage for this position.

COMPETENCIES:

• Accurate information gathering and analysis
• Awareness and commitment to our mission
• Awareness of situations and decisiveness
• Establishing frameworks and systems for organisational learning
• Feedback of evaluation results and long-term development of others
• Perseverance
• Strategic reallocation of resources and review of work methods
• Suitable assignment and objective performance review