IT PMO (Controls) Manager at Robert Walters

Key Responsibilities

• Develop and maintain a scalable AI-driven PMO control framework aligned with governance standards.
• Standardize processes to ensure compliance with organizational policies and regulations.
• Leverage predictive dashboards and analytics for real-time project monitoring.
• Automate governance workflows to improve efficiency and traceability.
• Provide advisory reporting on risk intelligence and audit readiness to senior executives.
• Optimize tools like ServiceNow PPM, Jira, and MS Project for data quality and integration.

Leadership Competencies

• Strong business acumen with the ability to align governance practices with strategic goals.
• Expertise in AI/automation technologies such as NLP, RPA, and predictive modeling.
• Data-driven decision-making skills to translate raw data into actionable insights.
• Effective communication skills for presenting complex data narratives to diverse audiences.
• Agile leadership in fast-paced environments with iterative improvement mindsets.

Skills & Competencies

• Deep knowledge of PMO control frameworks, governance standards, and risk assessment methodologies.
• Hands-on experience with AI/ML tools for enhancing governance processes.
• Proficiency in project management platforms like ServiceNow PPM, Jira, Power BI, or Tableau.
• Strong analytical capabilities for building executive dashboards and visual

Key Success Criteria

• Implementation of an AI-enhanced PMO control framework that improves governance effectiveness.
• Reduction in manual effort through automation and advanced dashboarding tools.
• Increased accuracy in predicting project health, risks, and performance indicators.

Qualifications & Experience

• 5+ years of experience in enterprise PMO or project governance roles focused on control frameworks and compliance.
• Proven expertise in applying AI/ML techniques to enhance governance processes.
• Relevant certifications (e.g., PMP, PRINCE2) are preferred but not mandatory.

Role Requirements

• Based in Cape Town (relocation support available).
• Minimum three days per week in-office presence required.
• Willingness to travel as needed.