IT Support Technician Mr Price Group at Mr Price Group July, 2024

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- IT Support Technician Mr Price Group at Mr Price Group
- View Jobs in Merchandising, Retail & eCommerce / View Jobs at Mr Price Group
Posted: Jul 15, 2024

Deadline: Not specified
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The Mr Price Group (MRPG) is a fashion value retailer, selling predominantly for cash. The Group retails Apparel, Homeware and Sportsware and is one of the fastest growing retailers in South Africa. Our History: 1885 - The first John Orrs store opens 1934 - The first Hub store opens 1952 - John Orrs is listed on the JSE 1967 - Acquisition of two Miladys s...
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IT Support Technician Mr Price Group
- Job Type Full Time
- Qualification Bachelors , Higher National Certificate , National Certificate (NCV)
- Experience
- Location KwaZulu-Natal
- City Durban
- Job Field ICT / Computer
JOB DESCRIPTION

Our Support team consist of passionate techies that have one main thing in common- their passion for great customer service and their epic troubleshooting skills!

RESPONSIBILITIES
- Maintain the End User environment, ensuring device compliance and security
- Ensure first time resolution of all Incidents logged via the Service Desk within SLA
- Install software, operating systems and set up equipment for users
- Be proactive and innovative in the End User environment
- Identify trending issues and troubleshoot root causes of common or recurring problems
- Build relationships with users and provide excellent customer service
QUALIFICATIONS
- A reliable personality that can not only support 300+ users comfortably but is also able to build great relationships
- IT Qualification OR MCSE/A+/N+ Certifications
- Being Apple Certified Support would be an advantage
- Valid driver’s license and vehicle
- Able to do rotational after-hours standby
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Method of Application

Interested and qualified? Go to Mr Price Group on fa-etyi-saasfaprod1.fa.ocs.oraclecloud.com to apply

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IT Support Technician Mr Price Group at Mr Price Group

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IT Support Technician Mr Price Group at Mr Price Group

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