IT Systems Administrator at Hire Resolve

Job Description

• An independent financial advisory firm based in Gqeberha (Port Elizabeth) that provides wealth management, insurance, and financial planning solutions, is seeking a Systems Administrator who will oversee the daily management, support, maintenance, and continuous improvement of the IT infrastructure, ensuring systems remain secure, stable, and reliable.

Responsibilities:

• Infrastructure & Cloud Administration: Maintain, optimize, and support enterprise IT infrastructure, Microsoft 365, local/cloud systems, and endpoint environments.
• Network & Security Management: Oversee network operations and advanced next-generation firewalls. Enforce cybersecurity controls, user access policies, and compliance standards.
• Backups & Business Continuity: Manage backup systems, disaster recovery processes, and incident mitigation to minimize operational downtime.
• Technical Support & Service Delivery: Provide expert tier-2/3 desktop and server support to end-users across the organization with a strong sense of urgency.
• Vendor & Financial Management: Coordinate vendor relations, licensing, renewals, and IT procurement aligned with corporate budget constraints.
• Governance & Reporting: Maintain thorough system documentation, track metrics, and communicate system health, risks, and project statuses to executive leadership.
• Team Leadership & Alignment: Support, mentor, and guide junior IT personnel while aligning technical operations with broader business goals.

Minimum Requirements:

• Education: Matric Certificate required; a 3-year tertiary degree is preferred.
• Certifications: Server and Endpoint Administrator qualifications (or applicable industry-recognized certifications).
• Experience: 3+ years in a Systems Administration role managing secure Windows corporate network environments and Microsoft 365 systems.
• Technical Expertise: Advanced competency in next-generation firewalls, desktop/server support, backups, and disaster recovery.
• Governance & Security: Working knowledge of IT frameworks, compliance governance, access control, risk management, and cybersecurity principles.
• Licensing: Valid Driver’s License (non-negotiable).
• Availability: Ability to work after hours or on weekends during maintenance windows or system outages.

Preferred Attributes & Skills

• Language Skills: Proficiency in both English and Afrikaans (written and verbal).
• Background: Experience in a regulated, professional services environment, or prior team leadership/supervisory roles.
• Problem-Solving & Mindset: A proactive, solutions-driven "tinkerer" who remains calm under pressure, balances technical precision with business awareness, and critically evaluates vendor recommendations.
• Communication & Execution: Excellent interpersonal skills to translate technical concepts for non-technical stakeholders, coupled with exceptional documentation, attention to detail, and accountability.