Latest Openings at Hire Resolve

Job Description

• A leading e-commerce, gifting and retail company is looking for an experienced R&D Print & Production Designer with strong experience in graphic design, print production, pre-press, prototyping and production-ready artwork to join their team in Johannesburg, Gauteng. The successful candidate will bridge the gap between creative design and physical production, transforming product and creative concepts into technically feasible, commercially viable and repeatable production solutions.

Responsibilities:

• Assess creative and product concepts to determine production feasibility.
• Identify suitable materials, printing processes, machinery, equipment and production techniques.
• Recommend design changes to improve manufacturability, efficiency and cost-effectiveness.
• Create and adapt production-ready artwork for products, packaging and printed materials.
• Prepare print-ready artwork and ensure files meet technical production requirements.
• Create and maintain die-lines, templates, cutting guides, print specifications and production layouts.
• Manage colour, dimensions, bleed, resolution, finishing requirements and other pre-press specifications.
• Specify suitable substrates, materials, finishes, inks and production techniques.
• Develop physical prototypes and production samples to validate product concepts.
• Test and evaluate different materials, substrates, finishes and production methods.
• Develop practical, repeatable production processes for new and existing products.
• Create templates, jigs, guides, cutting layouts and other production aids where required.
• Support product costing by providing inputs relating to material usage, print costs, labour, machine time, consumables and wastage.
• Prepare production-ready files, technical documentation, SOPs, work instructions and visual production guides.
• Support Production during product launches, trials and initial production runs.
• Train Production teams on new products, production techniques and quality requirements.
• Investigate production and quality issues and identify opportunities for continuous improvement.
• Research new printing technologies, materials, substrates, finishes and production capabilities.
• Maintain accurate records of approved artwork, samples, prototypes, die-lines, templates and production files.
• Liaise with printers, manufacturers and suppliers regarding artwork, materials, production methods and technical specifications.

Requirements:

• Graphic Design qualification or equivalent practical experience.
• Minimum of 2–3 years’ experience in Graphic Design.
• Strong proficiency in Adobe Creative Suite, particularly Illustrator, Photoshop and InDesign.
• Strong understanding of print production and pre-press requirements.
• Experience preparing production-ready artwork.
• Strong understanding of die-lines, templates, cutting paths, print specifications and finishing requirements.
• Practical understanding of different printing and production processes.
• Ability to work with physical materials and develop prototypes and samples.
• Strong attention to detail and accuracy.
• Strong technical and problem-solving abilities.
• Ability to understand how designs translate from screen to physical production.
• Ability to work collaboratively with Creative, Product Development, suppliers and Production teams.
• Strong organisational and file-management skills.
• Experience in product development or packaging development would be advantageous.
• Experience with laser cutting, engraving, vinyl cutting, sublimation, digital printing or similar technologies would be advantageous.
• CAD or basic 3D design experience would be advantageous.
• Experience with costing, production calculations, SOPs and production instructions would be advantageous.
• Experience in a fast-paced e-commerce, gifting, retail or manufacturing environment would be advantageous.

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Role Overview: 

• We are looking for a hands-on IT Support Technician to deliver reliable remote and on-site technical support. You will troubleshoot hardware/software issues, manage networks (especially UniFi/Ubiquiti), support Windows environments, and administer Microsoft 365. No degree is required — practical skills, relevant certifications and a strong customer-service mindset matter most.

Responsibilities:  

• Provide 1st/2nd-line computer troubleshooting (hardware, software, peripherals, printers, mobile devices).
• Install, configure, maintain and troubleshoot UniFi / Ubiquiti networking hardware (access points, switches, gateways, controllers).
• Support and maintain Windows 11 workstations and Windows Server environments.
• Administer Microsoft 365 (user accounts, licences, Exchange Online, Teams, SharePoint, OneDrive, basic Entra ID / security settings).
• Perform networking tasks: IP addressing, DNS, DHCP, basic routing/switching, wireless optimisation and connectivity troubleshooting.
• Log, prioritise and resolve support tickets with clear updates and escalation when needed.
• Assist with on-site installations, cabling, hardware deployments and client visits in the Paarl area.
• Contribute to proactive maintenance, backups, patching and documentation.
• Deliver clear communication and guidance to clients (face-to-face and remote).

Requirements: 

• Strong practical experience in computer troubleshooting, networking and Windows environments.
• Hands-on experience with UniFi / Ubiquiti hardware.
• Solid knowledge of Windows 11 and Windows Server.
• Microsoft 365 administration experience.
• CompTIA A+ and/or Network+ (N+) or equivalent IT-relevant qualifications / certifications.
• Valid driver’s licence and reliable transport (on-site work required).
• Good communication skills, customer-focused attitude, problem-solving ability and willingness to work independently or in a small team.

Advantageous

• Additional IT certifications (Microsoft, Ubiquiti, or similar).
• Experience with VoIP, fibre, CCTV or basic cloud services.
• Previous MSP / managed-services or local SME support experience.
• Afrikaans / English bilingual (common and useful in the Winelands).

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Job Description

• An exciting opportunity is available for an experienced Travel Officer to manage and coordinate all business travel arrangements within a professional corporate environment.
• The successful candidate will be responsible for coordinating domestic and international travel, managing bookings and reservations, monitoring travel expenditure, processing invoices and reconciliations, supporting travellers and suppliers, and ensuring compliance with applicable travel policies and financial regulations.
• The role will suit a highly organised and detail-oriented travel professional with strong corporate travel coordination experience and an understanding of travel budgets, reporting and expense management.

Key Responsibilities

• Coordinate and manage all business travel arrangements.
• Arrange domestic and international flights, accommodation, car hire and related travel services.
• Manage travel bookings in accordance with company travel policies and applicable regulations.
• Coordinate travel arrangements for employees, management, executives, guests and other business travellers.
• Ensure travel itineraries are prepared and issued accurately and timeously.
• Monitor travel expenditure against approved budgets.
• Prepare and maintain travel budgets and expenditure records.
• Review travel invoices against bookings and ensure discrepancies are resolved.
• Process travel invoices accurately and within required deadlines.
• Manage travel credit card transactions and ensure accurate reconciliation.
• Safeguard and reconcile travel petty cash where applicable.
• Maintain accurate records of travel undertaken and associated costs.
• Manage relationships with travel management companies and other travel service providers.
• Respond to travel-related queries and resolve customer service issues efficiently.
• Provide support to travellers before and during their business trips.
• Prepare travel analytics, reports and expenditure summaries.
• Monitor travel spend and identify potential cost-saving opportunities.
• Review travel processes and identify opportunities to improve efficiency.
• Assist with developing and implementing travel and business expense procedures.
• Continuously improve travel workflows and processes.
• Ensure all travel arrangements comply with relevant policies and financial requirements.
• Liaise with Finance and other internal departments regarding travel expenditure and reconciliations.
• Assist with audits and provide relevant travel documentation when required.
• Perform other duties as required.

Minimum Requirements

• A 3-year Diploma or Degree in Travel, Tourism or an equivalent relevant qualification.
• Minimum 2 years' experience in corporate travel coordination.
• Strong experience in domestic and international travel reservations.
• Knowledge of faring, routing and ticketing procedures.
• Experience coordinating corporate/business travel arrangements.
• Good working knowledge of MS Office applications, particularly Excel.
• Experience with travel industry booking systems / GDS platforms.
• Knowledge of travel budgeting and expense management.

Regulatory & Financial Knowledge

• Knowledge of the Public Finance Management Act (PFMA) in relation to travel and related matters would be advantageous.
• Understanding of public-sector or corporate financial regulations.
• Experience with travel budgets, invoice processing and reconciliations.
• Knowledge of Treasury-related travel requirements would be advantageous.

 Systems

Experience with the following would be advantageous:

• Microsoft Dynamics 365
• Workday Adaptive
• GDS / Travel Booking Systems
• Microsoft Office
• Excel
• Equivalent travel and budgeting platforms

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Job Description

• A South African company that manages and operates utility-scale renewable energy power plants across South Africa is seeking a Senior Data & ML Engineer who will set the technical direction and own the architecture for the company's enterprise data platform.

Responsibilities:

• Design robust ingestion, orchestration, and integration architectures across ERP, OT/IoT, CAMs, and SharePoint systems, optimizing for scale, cost, resilience, and security.
• Own the enterprise data model and SSOT design to ensure consistency across business domains.
• Establish and enforce core engineering standards (testing, CI/CD pipelines, release, and rollback protocols) via rigorous code reviews.
• Architect MLOps frameworks and ML data pipelines, defining standard patterns for algorithm development and library usage.
• Design integration patterns to power ML models using operational (AVEVA PI) and asset management data.
• Define and govern standards for the responsible adoption of AI and Generative AI tools.
• Own the technical architecture for AVEVA PI and CAMs, ensuring high availability, scaling, and seamless upgrade planning.
• Set fleetwide Asset Framework (AF) modeling, calculation, and mapping standards, driving analytics-led alerting and cross-site data integrity.
• Resolve complex, cross-system architectural challenges and lead major incident reviews.
• Enforce enterprise data governance, security, and model risk standards.
• Align cross-divisional stakeholders and leadership on strategic technical decisions.
• Mentor engineers, cultivate a culture of technical excellence, and drive team capability in emerging technologies.

Minimum Requirements:

• Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, Mathematics, or a related field.
• Experience: 7–10 years in data engineering or data platform development (minimum 6 years with demonstrated platform ownership at a Senior/Lead level).
• Technical Mastery: Advanced SQL and Python skills, hands-on experience with ETL/ELT, enterprise data modeling, and scalable MLOps.
• Track Record: Proven experience leading platform architecture, enforcing engineering standards, and managing complex production environments.
• Data Engineering & Architecture: Expert-level SQL, ETL/ELT pipelines, data modeling, and platform-wide architectural design.
• ML & AI Infrastructure: Advanced capability in MLOps, production ML integration, and AI readiness.
• OT & Asset Systems: In-depth technical mastery of AVEVA PI, Asset Framework (AF) modeling, and CAMs integration.
• Reliability & Governance: Strong focus on operational discipline, system availability, and risk management.
• Leadership: Proven ability to influence executive leadership, align cross-functional teams, and mentor junior engineers.

Advantageous

• Enterprise-level AVEVA PI architecture (HA, upgrades, AF modeling) in industrial/energy sectors.
• Production ML frameworks (e.g., PyTorch, TensorFlow) and orchestration tools (e.g., Azure Data Factory, Airflow, Prefect).
• Cloud data lake/big data architectures and formal AI/ML governance frameworks.

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Job Description

• A leading plastics manufacturing company is seeking an experienced Injection Moulding Technician to join their dynamic team. This role is responsible for setting, operating, and optimizing injection moulding machinery to ensure efficient production and superior product quality.

Key Responsibilities

• Set up, adjust, and operate injection moulding machines and auxiliary equipment.
• Perform continuous process optimization to reduce cycle times and minimize scrap.
• Troubleshoot technical issues relating to tooling, machinery, and materials during production runs.
• Conduct regular quality checks and ensure products adhere to strict specifications.
• Carry out routine maintenance on moulds and machines to ensure minimal downtime.
• Adhere strictly to all health, safety, and operational standards on the factory floor.

Requirements

• Proven experience as an Injection Moulding Technician or Setter in a fast-paced manufacturing environment.
• In-depth knowledge of injection moulding processes, polymers, tool setting, and troubleshooting.
• Strong mechanical aptitude and problem-solving skills.
• Ability to work shifts and handle physical demands on the production floor.
• Technical qualification or trade certificate in plastics manufacturing is highly advantageous.

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Job Description

• A leading meat processing and abattoir operations company is looking for an experienced SHER Manager with strong experience in high-risk industrial environments, including ammonia refrigeration, biological hazard control, and FMCG food safety systems to join their team in Oudtshoorn. The role focuses on proactive risk mitigation, ensuring legal compliance, and protecting the workforce from the unique hazards inherent to high-volume abattoir operations, heavy machinery, and cold-chain logistics, without compromising production efficiency.

Responsibilities:

• Lead facility-wide Hazard Identification and Risk Assessments (HIRA) and develop preventative measures for high-risk zones.
• Act as the primary custodian for compliance with the Occupational Health and Safety Act (OHSA), COIDA, and agricultural frameworks including the Meat Safety Act and Regulation R638.
• Oversee risk management and emergency evacuation protocols for industrial ammonia refrigeration systems and pressurized boiler units.
• Drive continuous improvements in protocols to control biological, chemical, and ergonomic risks associated with knife work, heavy lifting, and wash-downs.
• Manage the facility's environmental footprint, focusing on effluent treatment, organic waste disposal, and water conservation.
• Lead root-cause investigations for workplace injuries and near-misses, and manage reporting to executive management and regulatory bodies.
• Drive safety awareness campaigns, toolbox talks, and mandatory training (first aid, firefighting, machine operation) for staff and contractors.

Requirements:

• Bachelor's Degree, BTech, or National Diploma (NQF Level 6/7) in Occupational Health and Safety, Environmental Management, Risk Management, or Food Science.
• 5 to 8 years of progressive health and safety experience, with a minimum of 3 years in a management capacity within an abattoir, meat processing facility, or large-scale FMCG food manufacturing plant.
• Completed SAMTRAC or a NEBOSH International General Certificate/Diploma.
• Formal training in advanced HIRA and Incident Investigation is mandatory.
• Working knowledge or certification in ISO 45001 and ISO 14001.
• Prerequisite understanding of HACCP or FSSC 22000 is highly advantageous.
• Comfortable working across extreme temperature variations, including sub-zero freezers and high-humidity processing floors.
• Executive-level report writing and presentation skills, with decisive crisis-management leadership.

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Job Description

• Hire Resolve’s client is urgently seeking the expertise of a Candidate Quantity Surveyor in Midrand.

Key Requirements:

• 2-5 years experience
• Must have experience within a Property Development Environment
• BSc. in Quantity Surveying
• Proficient in WinQS
• Registered as a Candidate with the SACQSP

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Job Description

• We are looking for an experienced Data & Retention Manager to take ownership of customer data strategy, analytics, CRM, email operations and marketing automation.
• This role will use data-driven insights to improve customer retention, engagement, lifetime value and commercial performance.

Key Responsibilities

• Develop and manage the customer data and analytics strategy.
• Drive customer segmentation, LTV, cohort analysis and customer journey tracking.
• Analyse customer behaviour, retention and commercial performance.
• Lead pricing, margin and promotional analytics, including price elasticity.
• Own dashboards, reporting and regular data review sessions.
• Manage the email marketing calendar and campaign deployments.
• Develop and optimise automated customer journeys, including:
• Welcome journeys
• Post-purchase
• Re-engagement
• Win-back
• Loyalty
• Browse abandonment
• Manage CRM and marketing automation platforms.
• Act as the key point of contact for external CRM partners/agencies.
• Use AI and advanced analytics tools to improve insights and decision-making.
• Work closely with Marketing and Commercial teams to translate data into actionable strategies.

Requirements

• 4+ years’ experience in data analytics, customer analytics, marketing analytics, CRM or a related field.
• Strong experience in customer segmentation, lifecycle and retention analytics.
• Advanced experience with dashboards, reporting and data analysis.
• Strong knowledge of email marketing and marketing automation.
• Experience with SQL or a similar data-querying language.
• Experience with CRM and marketing automation platforms.
• Experience using AI tools within analytics and business intelligence.
• Degree in Mathematics, Computer Science, Business Analytics, Marketing Analytics or a related field, or equivalent experience.

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Job Description

• An independent financial advisory firm based in Gqeberha (Port Elizabeth) that provides wealth management, insurance, and financial planning solutions, is seeking a Systems Administrator who will oversee the daily management, support, maintenance, and continuous improvement of the IT infrastructure, ensuring systems remain secure, stable, and reliable.

Responsibilities:

• Infrastructure & Cloud Administration: Maintain, optimize, and support enterprise IT infrastructure, Microsoft 365, local/cloud systems, and endpoint environments.
• Network & Security Management: Oversee network operations and advanced next-generation firewalls. Enforce cybersecurity controls, user access policies, and compliance standards.
• Backups & Business Continuity: Manage backup systems, disaster recovery processes, and incident mitigation to minimize operational downtime.
• Technical Support & Service Delivery: Provide expert tier-2/3 desktop and server support to end-users across the organization with a strong sense of urgency.
• Vendor & Financial Management: Coordinate vendor relations, licensing, renewals, and IT procurement aligned with corporate budget constraints.
• Governance & Reporting: Maintain thorough system documentation, track metrics, and communicate system health, risks, and project statuses to executive leadership.
• Team Leadership & Alignment: Support, mentor, and guide junior IT personnel while aligning technical operations with broader business goals.

Minimum Requirements:

• Education: Matric Certificate required; a 3-year tertiary degree is preferred.
• Certifications: Server and Endpoint Administrator qualifications (or applicable industry-recognized certifications).
• Experience: 3+ years in a Systems Administration role managing secure Windows corporate network environments and Microsoft 365 systems.
• Technical Expertise: Advanced competency in next-generation firewalls, desktop/server support, backups, and disaster recovery.
• Governance & Security: Working knowledge of IT frameworks, compliance governance, access control, risk management, and cybersecurity principles.
• Licensing: Valid Driver’s License (non-negotiable).
• Availability: Ability to work after hours or on weekends during maintenance windows or system outages.

Preferred Attributes & Skills

• Language Skills: Proficiency in both English and Afrikaans (written and verbal).
• Background: Experience in a regulated, professional services environment, or prior team leadership/supervisory roles.
• Problem-Solving & Mindset: A proactive, solutions-driven "tinkerer" who remains calm under pressure, balances technical precision with business awareness, and critically evaluates vendor recommendations.
• Communication & Execution: Excellent interpersonal skills to translate technical concepts for non-technical stakeholders, coupled with exceptional documentation, attention to detail, and accountability.

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Job Description

• A leading renewable energy company is looking for an experienced Operations Manager with strong experience in end-to-end service delivery, operational management, budget control, process improvement, team leadership, and safety compliance to join their team in Brooklyn, Pretoria. The successful candidate will oversee daily operations from installation through to aftercare, ensuring projects are completed safely, on time, within budget, and to the required quality standards. This role will act as a key link between field teams and senior leadership while driving operational efficiency, resolving challenges, and removing roadblocks across the business.

Responsibilities:

• Own and manage the operational budget (OPEX) while protecting profit margins.
• Monitor operational spending and identify practical opportunities to reduce fuel and operational costs without compromising quality.
• Approve purchases within established authority limits and ensure all expenditure is necessary and policy-compliant.
• Ensure all operational sites and vehicles comply with applicable Occupational Health and Safety (OHS) regulations and legal requirements.
• Lead safety training initiatives and enforce safety protocols across installation activities and driver behaviour.
• Investigate safety incidents and implement corrective actions to prevent recurrence.
• Apply Lean and/or Six Sigma methodologies to reduce waste and streamline operational workflows.
• Improve route planning and fleet utilisation to reduce delays and improve operational efficiency.
• Set and manage quarterly operational goals and ensure targets are achieved.
• Oversee maintenance contractors to ensure facilities remain safe, functional, and operational.
• Coordinate equipment, vehicles, staff, and other shared resources across departments to maximise efficiency.
• Lead, mentor, and manage direct reports, including recruitment, performance management, and performance reviews.
• Remove operational obstacles and provide the support required for teams to perform effectively.
• Ensure effective communication between installation crews, aftercare teams, and support staff.
• Work closely with Sales, Marketing, and Finance to ensure operational delivery aligns with customer expectations and business commitments.
• Act as a key point of contact for resolving operational challenges that span multiple departments.

Requirements:

• Post-matric qualification in a relevant field is preferred.
• Minimum of 8 years' experience in operations management.
• At least 5 years' experience in a senior leadership or management role.
• Six Sigma Green Belt or Black Belt certification is advantageous, or willingness to obtain certification within 12 months.
• Strong financial and commercial acumen with experience managing operational budgets and identifying cost-saving opportunities.
• Solid knowledge of Occupational Health and Safety regulations and compliance requirements.
• Strong experience in operational planning, process improvement, and workflow optimisation.
• Experience with data analysis, route planning, fleet utilisation, and process mapping.
• Proven people leadership experience with the ability to build, mentor, and hold teams accountable.
• Strategic mindset with the ability to remain hands-on and resolve day-to-day operational challenges.
• Strong analytical and problem-solving skills.
• Decisive, resilient, and able to perform effectively in high-pressure environments.
• Excellent communication and cross-functional collaboration skills.

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The Role Overview: 

• The IT Manager will be responsible for defining and executing the enterprise IT strategy that supports the company’s corporate, commercial, and operational functions.

This is a hands-on, strategic IT leadership role with full accountability for the organisation’s IT environment, including:

• Enterprise applications
• IT infrastructure and cloud platforms
• Microsoft 365 and identity
• Data governance
• Cybersecurity
• IT service delivery
• IT strategy and governance
• Technology integrations and automation
• The successful candidate will initially be the sole IT resource within the organisation, with responsibility for establishing the IT function and subsequently building and managing a growing IT team.

Responsibilities: 

• Define and execute a 3–5-year enterprise IT strategy.
• Align the IT roadmap with corporate, commercial and operational objectives.
• Establish IT governance frameworks aligned with ISO, ITIL and industry best practices.
• Act as the custodian of enterprise architecture, technology standards and IT policies.
• Develop and maintain technology roadmaps and infrastructure plans.
• Ensure IT investments support business growth and operational efficiency.
• Own the end-to-end lifecycle of enterprise applications, from implementation through to optimisation and retirement.
• Manage and optimise integrations between:
• ServiceNow
• Sage 300
• Microsoft 365 / Google Workspace
• Microsoft Azure
• Drive automation and digitisation of business processes.
• Ensure data consistency, integrity and appropriate governance across enterprise systems.
• Identify opportunities to improve business processes through technology.

Microsoft: 

• Lead the organisation's transition from Google Workspace to Microsoft 365.
• Develop and execute the Microsoft 365 implementation and migration strategy.
• Take ownership of the full Microsoft 365 lifecycle, including implementation, administration, security, governance and optimisation.
• Ensure Microsoft 365 is fully integrated with the organisation's wider IT environment.
• Manage Microsoft 365 identity, security, collaboration and productivity services.
• Establish appropriate Microsoft 365 governance, policies and access controls.

Azure: 

• Architect, implement and manage enterprise workloads within Microsoft Azure.
• Manage Azure virtual machines, application hosting and cloud infrastructure.
• Manage identity and access through Microsoft Entra ID.
• Ensure secure connectivity between cloud and enterprise services.
• Implement high availability, resilience and disaster recovery capabilities.
• Monitor and optimise cloud performance, scalability and costs.
• Maintain secure, reliable and scalable infrastructure.

Operations and Delivery: 

• Take full ownership of enterprise IT service delivery across all business units.
• Establish and maintain SLAs and OLAs.
• Implement and govern incident, problem and change management processes through ServiceNow.
• Ensure a consistent and reliable end-user experience.
• Oversee endpoints, collaboration platforms, user support and IT operations.
• Establish appropriate IT processes, procedures and documentation.
• Ensure business-critical systems remain available and operational.

Cybersecurity: 

• Define and implement the enterprise cybersecurity strategy.
• Manage and improve:
• Identity and access management
• Endpoint security
• Cloud security
• Data protection
• Security governance
• Ensure compliance with POPIA, internal security policies and applicable industry standards.
• Drive security practices aligned with ISO 27001 principles.
• Identify and mitigate IT and cybersecurity risks.
• Establish appropriate security policies, controls and monitoring processes.

Team Development and Leadership: 

• Initially operate as the sole IT professional, taking full ownership of the organisation's IT environment.
• Establish the IT operating model, processes and standards required to support future growth.
• Develop the IT function as the organisation expands.
• Recruit, mentor and manage additional IT resources as the team grows.
• Provide technical leadership and establish clear responsibilities across the IT function.
• Balance hands-on technical delivery with strategic IT management.

Requirements: 

• Bachelor's degree in Computer Science, Information Technology or a related field.
• 5–10 years' experience within IT.
• Previous experience within the Telecommunications, Connectivity or ICT industry is essential.
• Demonstrated experience managing an organisation's IT environment end-to-end.
• Strong combination of technical hands-on experience and IT management capability.
• Experience establishing or developing an IT function is highly advantageous.
• Experience managing or mentoring IT teams, with the ability to build and scale a team.

Key Platforms: 

• ServiceNow – ITSM, workflow automation and service management
• Google Workspace – Current collaboration, email and identity platform
• Microsoft Azure – Infrastructure, compute, identity and security
• Sage 300 – Finance, procurement and reporting
   

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Job Description

• An independent financial services provider based in Port Elizabeth (Gqeberha), South Africa, offering a full spectrum of wealth management, insurance, and advisory solutions, is seeking a IT Helpdesk Technician who will provide first-line (L1) helpdesk support and service excellence to internal clients, ensuring prompt ticket triage, user guidance, and basic troubleshooting.

Responsibilities:

• Act as the primary contact for incoming IT support tickets, logging, resolving, and escalating issues to the Systems Administrator as required.
• Train and assist end-users on basic troubleshooting to reduce repetitive support tickets.
• Prepare weekly status reports on ticketing volume, resolution rates, and escalations.
• Assist the Systems Administrator with core systems maintenance, monthly patching cycles, server health monitoring, and backup validation/reporting.
• Support Microsoft 365, Exchange, active directory/email rules, user rights, and archiving.
• Format, reimage, update, and deploy end-user devices, software, and peripheral equipment.
• Maintain customized operational spreadsheets and support IT procurement processes as needed.
• Maintain and troubleshoot peripheral hardware, including network switches, access control, clocking systems, printers/scanners, and mobile devices.
• Create and deploy company email signatures and banners, including ad-hoc image editing when requested.

Minimum Requirements:

• Required: Matric Certificate; CompTIA A+ and N+ proficiency.
• Advantageous: 3-year Diploma or Degree in Information Technology or a related field.
• Proven experience in desktop and basic server support within a Windows corporate network environment.
• Hands-on exposure to Microsoft 365, Exchange, MS-SQL, Hyper-V, VMware, and complex network configurations.
• Familiarity with IT security measures and system backup operations.
• Languages: Fully bilingual in English and Afrikaans (Non-negotiable).
• Licensing: Valid Code 8 Driver’s License (Non-negotiable).
• Availability: Willingness to work after hours or on weekends when necessary to maintain zero business-hour downtime.

Core Competencies

• Technical Mindset: Strong analytical problem-solving skills; enthusiastic tinkerer with a track record of practical solutions.
• Service & Communication: Excellent verbal and written communication with a high-touch customer service orientation.
• Work Ethic & Delivery: Highly responsive, organized, and adaptable under pressure with strict attention to detail and self-management capabilities.

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Job Description

• A leading food manufacturing company specializing in high-quality FMCG products is seeking an experienced and innovative R&D Technologist to join their dynamic team. If you are passionate about culinary innovation and product development within the sauces and condiments sector, this is an exceptional opportunity to drive new product initiatives from concept to commercialization.

Key Responsibilities

• Research, design, and develop innovative sauce formulations and FMCG food products aligned with market trends and consumer preferences.
• Conduct continuous raw material evaluations, sensory testing, and shelf-life studies to ensure product quality and stability.
• Optimize existing product recipes to enhance flavor profiles, reduce costs, and improve manufacturing efficiency.
• Collaborate closely with cross-functional teams, including production, quality assurance, and marketing, to transition recipes seamlessly from pilot lab scale to full factory production.
• Ensure all new formulations meet strict regulatory standards, food safety protocols, and client specifications.

Requirements

• Relevant tertiary qualification in Food Science, Food Technology, or a related field.
• Proven track record and hands-on experience in product formulation, specifically within sauces and liquid FMCG categories.
• Strong background in the FMCG food manufacturing industry.
• Solid understanding of food chemistry, preservation techniques, factory scale-up processes, and food safety regulations (HACCP/ISO).
• Excellent analytical, problem-solving, and project management skills.

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Job Description

• A leading renewable energy company is looking for an experienced Sales Support Specialist with strong experience in customer engagement, telemarketing, sales support, lead management, and CRM administration to join their team in Pretoria, Gauteng. The successful candidate will play a key role in engaging prospective and existing customers, securing appointments for site assessments, providing preliminary information and budgetary quotes, and supporting the sales team throughout the customer journey. This role is well suited to an enthusiastic, customer-focused individual with strong communication skills, excellent attention to detail, and a proactive approach to sales support and administration.

Responsibilities:

• Conduct 200+ outbound calls per week to engage with qualified leads and prospective customers.
• Secure booking timeslots for site assessments by effectively communicating the value of the company's offerings.
• Provide initial budgetary quotes and respond to preliminary technical questions.
• Identify and pursue upselling opportunities with existing clients to enhance customer value.
• Accurately capture and maintain all client interactions and lead information on the CRM system.
• Update lead statuses and manage sales pipelines effectively.
• Manage the diaries and schedules of multiple sales representatives.
• Work closely with the sales team to ensure a seamless handover and positive customer journey.
• Perform accurate data capturing, reporting, and recordkeeping to maintain data integrity.
• Maintain high levels of customer service and professionalism when engaging with clients.
• Identify opportunities to improve processes and enhance customer satisfaction.
• Build strong working relationships with customers and internal team members.

Requirements:

• Matric / Grade 12 certificate.
• Fluent in both English and Afrikaans, with excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• A proactive mindset with strong attention to detail.
• Excellent communication and interpersonal skills.
• Extroverted, enthusiastic, and well-spoken, with a passion for customer service.
• Ability to manage multiple tasks and maintain accurate records.
• Previous experience with a CRM system would be advantageous.
• Basic knowledge of residential solar energy systems would be advantageous.
• Previous experience in data collection, telemarketing, sales support, or a similar customer-facing role would be advantageous.
• A valid driver's licence would be advantageous.

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Job Description

• A leading software company specialising in Manahattan Associate Warehouse Management Software Sales, Implementation and Support Partners is looking for a Mid to Senior Project Manager to join their team in Johannesburg, GP. 

Responsibilities: 

• Participate in the development of project plans to determine scope, budget, and timeframes to ensure quality and successful project execution
• Produce detailed work plans with appropriate timelines and budgets, matching resources against project priorities
• Execute in support of business strategy and objectives
• Coordinate and manage the delivery of multiple, large-scale, complex projects to successful completion in accordance with scope, budget (including Earned Value Analysis), timeframe, and service level agreements
• Resolve issues, conflicts, dependencies, and critical path deliverables; escalate to programme and management as required
• Track and report on project/programme status and performance
• Monitor adherence to budget, project deliverables, dependencies, and timeframes
• Identify and manage project risks; devise suitable mitigation and minimisation plans to ensure successful and on-time project delivery
• Document project management processes including minutes of meetings, progress reports, and appropriate information collection and storage
• Contribute to process improvement initiatives to improve project delivery
• Lead project teams and promote a culture of performance excellence, employee engagement, innovation, and transformation
• Ensure utilisation of project management toolsets available within SCJ, including:
• Mavenlink: Creation and monitoring of projects (scheduling, resource allocation, progress monitoring, tasks, weekly stand-up meetings, status reports)
• Mavenlink Task Scheduler & Resource Planner: Monitoring of time spent by the project team
• Budget Tracking: Maintaining detailed project budget tracking including Earned Value Reporting
• Project Plan: Maintaining and updating the detailed project plan against the approved project baseline
• Provide assistance to SCJ management and sales teams when required or requested
• Contribute to long-term project delivery strategies that allow SCJ to consistently improve services and offerings
• Maintain good stakeholder relations by ensuring all stakeholders are updated regularly and provided with a professional service
• Complete timesheets accurately and timely in accordance with tasks completed
• Timesheet Submissions: Ensure all timesheets are reviewed and accurate prior to final submission to management on or before the weekly due date
• Internal Systems Compliance: Ensure all internal SCJ systems are utilised in the most appropriate manner
• Provide good customer service by answering queries and questions from customers timeously
• Consider, assist, and recommend initiatives that can improve the way SCJ operates internally or within its customer base
• Identify, develop, and drive initiatives to bring in additional revenue opportunities for the SCJ team
• Be an enthusiastic self-starter constantly looking for ways to improve your skillsets in relation to improving our customers' and internal team's experience and delivery
• Pro-actively support and mentor project team members
• Review and provide input to assist in improving the deliverables of fellow team members where required

Requirements: 

• Minimum: NQF 6 qualification (preferably in Engineering, IT, Commerce, or Business)
• Preferred: NQF 7 qualification (preferably in Engineering, IT, Commerce, or Business)
• Recognised Project Management qualification such as:
• CAPM / PMP
• Prince 2
• Tertiary Project Management qualification

Technical Skills

Experience in the use of:

• MS Project
• MS Visio
• MS Office
• Industry Experience
• Experience in ERP / Warehouse Management Systems implementations
• Experience in a consulting business environment

Strong understanding of:

• Utilisation
• Billable and non-billable hours

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Job Description

• We are seeking an experienced External Sales Consultant to join a leading organisation within the ready-mix concrete and construction industry.
• The successful candidate will be responsible for growing sales volumes, developing and maintaining customer relationships, identifying new business opportunities and ensuring a professional customer experience throughout the sales and ordering process.

Key Responsibilities

• Achieve monthly concrete sales volume and value targets.
• Develop, maintain and grow a strong customer portfolio.
• Identify new business opportunities within the assigned territory.
• Build and maintain professional relationships with clients.
• Promote products and provide accurate pricing to customers.
• Prepare accurate sales quotations.
• Price tenders in collaboration with the technical team where required.
• Follow up on quotations, tenders and potential business opportunities.
• Monitor competitor activity and provide relevant market intelligence.
• Liaise with plant managers, internal sales teams and technical departments.
• Address and resolve customer queries and problems promptly.
• Assist with sales forecasting, budgeting and sales action plans.
• Ensure correct pricing and zone allocations.
• Maintain accurate sales administration and records.
• Ensure a professional and seamless customer experience from initial enquiry through to order and dispatch.

Requirements

• Minimum Grade 12 / Matric.
• Minimum 5 years' experience in sales and client liaison, preferably at a senior level.
• Strong external sales and business development experience.
• Experience managing and growing a customer portfolio.
• Strong quotation, tender and pricing experience.
• Excellent negotiation and closing skills.
• Strong customer relationship management skills.
• Ability to work independently and achieve sales targets.
• Strong written and verbal English communication skills.
• Good computer literacy, including Microsoft Office, Excel and Outlook.
• Knowledge of concrete and construction products will be advantageous.
• Experience within the construction, ready-mix concrete, building materials or related industry will be advantageous.
• A valid driver's licence and willingness to travel across the assigned territory.

Qualifications

• Grade 12 / Matric – Essential
• Relevant tertiary qualification – Advantageous
• Concrete Technology qualification – Advantageous