JOC Operator at Fidelity Services Group

Requirement:

• PSIRA grade B/A renewed.
• Must reside in the Newcastle area.
• Fully computer literate (Outlook, Excel, Word, What’s App) and has the ability to work their way around and understand when being taught how to use other software programs.
• Have at least 2 years Control Room environment experience actively working as an Operator.
• Good administrative skills.
• Security Experience – Observe, act and report.
• Excellent Observation and reporting skills
• Excellent English written and verbal communication skills.
• Contactable references.
• No criminal record (This will be verified)
• Reliable and sober habits.

Main duties & Responsibilities:

• Establish and sustain effective risk management.
• Establishment and maintenance of an effective information network to investigate prioritised crime threats.
• Establish and sustain an effective risk management process in allocated micro work environment to identify and reduce crime enabling factors.

Behavioural Competencies:

• Critical Thinking
• Self-discipline
• Active Listening
• Complex problem solving
• Social Perceptiveness
• Good communication, planning and organizing skills
• Ability to work independently and with own initiative
• Be able to work under pressure and meet deadlines