Joint Operation Command Centre (JOC) – Operator - Durban at Fidelity Services Group

Requirement:

• PSIRA Grade A Registration and Accreditation
• Matric certificate (Grade 12)
• Computer literate and proficient on all Microsoft programs
• Exceptional attention to details and accuracy
• Knowledge of Electronic Occurrence Book
• Experience/knowledge of monitoring centre
• No criminal record or any pending cases
• At least 2 years’ experience in the Security industry
• Exceptional staff management experience
• Has a good command of the English language both written and verbal.
• Excellent communication skills and the ability to work well with people at all levels are essential.
• Available to start immediately.

Main duties & Responsibilities:

• Establish and sustain effective risk management.
• Establishment and maintenance of an effective information network to investigate prioritised crime threats.
• Establish and sustain an effective risk management process in allocated micro work environment to identify and reduce crime enabling factors.

Behavioural Competencies:

• Critical Thinking
• Self-discipline
• Active Listening
• Complex problem solving
• Social Perceptiveness
• Good communication, planning and organizing skills
• Ability to work independently and with own initiative
• Be able to work under pressure and meet deadlines