Junior Collections Specialist (6-Month Temporary Position) at KONE

• KONE South Africa is seeking a dynamic and motivated Junior Collections Specialist for a 6-month temporary role based in our Johannesburg office. This position offers a unique opportunity to contribute to our customer credit management activities and join a dedicated team driving effective collection strategies.

Key Responsibilities:

• Execute customer credit management activities, including conducting initial collection calls using SAP in a structured and customer-centric manner.
• Initiate and manage the dispute resolution workflow by dispatching recorded disputes to the relevant business units for resolution.
• Coordinate the dispute resolution process to ensure timely and accurate outcomes.
• Analyse data to identify patterns and draw actionable conclusions to support collection efforts.
• Collaborate with the team to maintain a harmonious and productive work environment.

Are You the One?

Qualifications & Experience:

• Finance and/or Credit Qualification.
• Minimum 2 years of professional experience in credit management.
• Proficiency in SAP, ERP tools, and MS Office is desired.

Skills & Attributes:

• Highly motivated, goal-oriented, and organized self-starter with a strong focus on customer service.
• Ability to interpret and analyse data effectively.
• Strong team player with a commitment to fostering a collaborative work environment.
• Excellent English communication, presentation, and negotiation skills.