Junior Operations Manager at Pedros Flame Grilled Chicken

Job Description

DUTIES & RESPONSIBILITIES:

• Assist the Operations Manager in running of Stores (Corporate/FP).
• Store visits and upholding brand standards.
• Protect the Brand and Add Value.
• Store visits and Action sheets.
• HR/ People management.
• Repairs and Maintenance issues resolutions.
• Prepare weekly stats for review.
• Add value and protect the Brand.
• Assist with customer complaints.
• Achieve KPIs: Missed calls, Brand audits, Mystery shopper, SOS.

REQUIREMENTS:

• 2-3 years experience in a similar role.
• Sound understanding of the restaurant operations.
• Previous experience in the QSR industry.
• Ability to communicate effectively across all levels of the organization.
• Strong presentation skills.
• Must have strong attention to detail and a proven track record.
• Must have previously worked on Micros/GAAP.
• Strong attention to detail and accuracy.
• Have effective time management, problem-solving and decision-making abilities.