Junior PMO Specialist - Group Digital at MultiChoice

Purpose of the Position:

• Define, Set-Up, and Manage the PMO Governance and Compliance activities in the Change and Adoption Space.

Key Performance Outputs

Tasks

Customer Relationship

• Identify project stakeholders, communicate their roles, define level of participation in project, map their communication needs and manage stakeholder engagement strategies through the project plan
• Manage each stakeholder group actively through the change cycle
• Manage the business change impact across process, systems and technology
• Understand roles, behaviours and operations and define strategies in the project schedule
• Coach customers and management where processes and systems are changed
• Ensure the change management process is led and supported together with the customer
• Capture client needs accurately in scope and ensure sign off by stakeholders
• Ensure satisfactory post implementation review by obtaining final sign-off from customers

Process and Outcomes

• Manage delivery of small projects according to recognised industry Project Management methodology
• Conduct effective resource negotiation and allocation by providing advice on project resource requirements, capacity and risk
• Ensure compliance to procedures, policies and guidelines
• Identify obstacles and escalate deviations from project through formal project governance channels
• Direct and coordinate activities and monitor delivery of resources deployed to the project
• Manage project resource performance together with the line manager
• Manage project performance review with senior project mentors 
• Monitor project performance and mitigate all project risk by ensuring effective project governance structures are  established and effectively managed
• Ensure the facilitation of Project Management  Forums' Sessions under guidance of  mentor

Lead Self

• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
• Understand and embrace the MCG vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge  sharing knowledge with team.

Drive Change

• Contribute to a culture conducive to the achievement of transformation goals
• Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Qualifications

• Relevant qualification
• Scrum Certification
• PM Certifications (Prince2/PMP)
• PMBOK Certification
• ITIL & COBIT5 Certifications

Experience

• 2-3 years’ relevant experience in Managing Technical programs and projects
• Solid and proactive Stakeholder management skills
• Track record of defining and managing the PMO Governance
• Identify reporting KPI’s and translate them into measurable data for strategy reporting
• Define and Enforce governance & Report on Progress

Technical Competencies

• A robust understanding of systems and structures
• Risk Management
• Project Management
• Presentation Skills
• Enterprise architecture
• Process engineering
• SLA Management

Behavioral Competencies

• Accountability
• Teamwork
• Delegation
• Interpersonal Support
• Perseverance
• Motivating
• Prioritization
• Analytical Thinking